Field Claims Adjuster - Remote

Location
Working from home
Salary
Not Specified
Posted
Sep 06, 2021
Closes
Nov 05, 2021
Ref
2021-3152#GIJ-FederatedInsurance.2
Category
Claims
Job Type
Not Specified
Career Level
Not Specified

As a Field Claims Adjuster, you will investigate, evaluate, negotiate and resolve multi-line claims in a fair, prompt and equitable manner. You are a source of knowledge and comfort during difficult times. When faced with the destructive aftermath of a natural disaster, you help clients through the claims process. You also support them as they rebuild their businesses and resume their lives. Federated provides a defined training program to teach you the fundamentals of commercial claims and prepare you to serve clients.

This is a remote/home-based position that will require travel by car and/or plane frequently. Roughly 50% of your time will be spend traveling. Frequent overnight travel and occasional multi-night travel included.

Responsibilities

  • Evaluates claims, determines the validity of coverage, conducts necessary investigation, and appraises damage.
  • Explain policy coverage to clients and third parties.
  • Secures proper settlement documentation. Determines and authorizes settlement payments based on the results of the investigation and the determination of coverage/liability.
  • Determine the value of damaged items.
  • Negotiate settlements with clients or third parties.
  • Conducts field investigations. Makes recommendations for the resolution of claims exceeding authority limits.
  • Retains the services of and collaborates with outside experts such as medical specialists, appraiser, and engineers when deemed necessary to secure all relevant facts for proper evaluation of claims.
  • Negotiates directly with claimants and/or their attorneys to effect binding settlements. Attends hearings and trials to evaluate testimony.

Minimum Qualifications

  • A four-year degree in a business-related field or equivalent experience in property and casualty claims handling
  • Prefer two years customer service experience
  • Strong analytical, computer and time management skills
  • Excellent written and verbal communication skills
  • Valid driver's license and acceptable driving record

Physical Demand / Work Environment

  • Travel by car and/or plane frequently, including overnight and occasional multi-night travel
  • Occasionally adjust work schedule and/or work extra hours including evenings and weekends.
  • Ascend/descend a ladder
  • Lift, push and pull items weighing 60 pounds
  • Operate a variety of power equipment
  • Must have physical mobility, vision, and hearing necessary to traverse and evaluate claims damage

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