"You work for NJM? That's a great company!" If you're hired at NJM, you'll hear it over and over again from friends, family, and neighbors. Why? Because NJM is committed to providing its customers with superior service, and great service goes a long way. Why else is NJM called a great company? Because our employees enjoy working here, are appreciated, and are provided with a terrific benefits plan. Employees who are hired at NJM often stay at NJM – many for the duration of their careers.

Our total rewards package is one of the best in the industry. It Includes hybrid work from home options, paid time off, tuition assistance, 401K with 8% dollar for dollar match, annual incentive opportunity, medical, dental, FSA, and discounts on personal automobile insurance.

At NJM Insurance Group (NJM), a top-rated insurance company, our General Claims department in West Trenton, NJ is looking for a Commercial Claims Specialist I candidate who has excellent communication skills as well as strong organizational and time management skills. This individual must be a creative & proactive problem solver, analytical, an independent contributor who can also work as a member of the team, decisive, "owns" the decisions they make, and the work produced, responsible and dependable.

We are looking for talent with one to two years of claims experience in the insurance industry.

This role can report to any one of our 3 offices in New Jersey: West Trenton, Hammonton or Parsippany.

RESPONSIBILITIES

• Appropriately handle, settle and close Commercial Auto, BOP, and CGL claims by bringing a prompt and amicable resolution, this should include handling non-litigated and minor litigation
• Verify coverage, open claims, contact parties involved
• Verify and investigate information presented by first and third party claimants
• Schedule appraisals or repair facilities, assess related damage
• Contact witnesses, police departments, attorneys or other insurance companies
• Claims are settled and negotiated based on company guidelines and applicable law

REQUIREMENTS

• Property & Casualty Licensure is required
• General Claims, Commercial Claims experience is required
• Customer service experience required
• Bachelor’s degree is preferred
• Disciplined self-starter with outstanding communication & customer service skills
• Multi-tasking, problem-solving and decision-making skills
• Technical aptitude, including a working knowledge with Microsoft Office
• Ability to work in a fast-paced environment
• Ability to juggle multiple priorities and manage time effectively
• Ability to think critically, use resources and seek answers
• Some negotiation experience is beneficial

HOURS

• Monday through Friday, 8:45 a.m. to 5:00 p.m. Hybrid work week after training is complete.

NJM is proud to be an Equal Opportunity Employer. We are committed to attracting, retaining, and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

Location: This role can report to any one of our 3 offices located in West Trenton, Parsippany or Hammonton New Jersey.