Executive General Adjuster

60563, Naperville
Not Specified
Jul 30, 2021
Sep 28, 2021
Job Type
Not Specified
Career Level
Not Specified

IAT Insurance Group has an immediate need for an Executive General Adjuster in the Property Claims department that can be located in Naperville, Illinois, Alpharetta, Georgia, Raleigh, North Carolina, Scottsdale, Arizona, or Bradenton, Florida or remote. This role is a true complex claims handling role that is tasked with managing those claims that are most complex and have the greatest financial exposure under our commercial and homeowners' property policies. The ideal candidate for this role will be an experienced claims professional with extensive experience handling claims on a national basis with value in excess of $250,000.


  • Handles highly complex exposure claims based on Claim Guidelines.
  • Directs and manages use of independent investigators, appraisers, and experts. Selects, directs and manages defense counsel including approval of budgets
  • Develops litigation/file disposition strategy. Attends mediations, settlement conferences and trials.
  • Reports to reinsurers as required by reporting guidelines.
  • Assist Sr. Claim specialists with analysis of claim issues as needed.
  • Verifies/analyzes applicable coverage for the reported loss.
  • Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file.
  • Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
  • Identifies and addresses subrogation/contribution/SIU opportunities.
  • Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.
  • Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
  • Selects, directs and manages Vendors/Counsel including approval of defense budgets.
  • Negotiates directly with claimants and claimant attorneys upon receipt of critical information.
  • Drafts correspondence, including but not limited to, coverage letters to stakeholders as required.
  • Maintains resident/nonresident adjuster licenses as required.
  • As one of the most senior handler roles, this person will provide continued training and development of the discipline on technical matters.
  • Performs other duties as assigned.


  • Bachelors' degree with a minimum of 12 years of overall experience in the insurance industry or equivalent.
  • Equivalent is defined as a JD and 8 years of relevant experience or a high school diploma and 16 years of experience.
  • Law degree preferred, but not mandatory in lieu of adequate experience.
  • Extensive experience working with commercial and homeowners' property claims is a must
  • At least 5 years of property claims experience, which focused on claims with an exposure of $250,000 or more including both primary and excess losses.
  • Excellent coverage analysis skills with experience in drafting coverage position correspondence.
  • Experience handling litigated files and direction of defense counsel.
  • Excellent negotiation skills.
  • Must be able to travel, average 4 days a month.
  • Licensure as required by respective state(s).
  • Excellent oral and written communication skills.
  • Ability to organize, multi-task and prioritize work.
  • Excellent customer service and interpersonal skills.
  • Ability to analyze data, utilize sound judgment to draw conclusion and make supported
  • To qualify, applicants must be authorized to work in the United States and must note require, now or in the future, VISA sponsorship for employment purposes

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and participate in E-Verify.

Our Culture

IAT is the largest private, family- owned property and casualty insurer in the U.S. Insurance Answers Together is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers. It's about far more than being a workplace. We're a work family.

At IAT, our fundamental belief is to a create a culture where all employees are heard and have a sense of belonging. Inclusion and Diversity are not just initiatives, it's how we live. We're committed to driving and building an open and supportive culture. By embracing the uniqueness of our employees, investing in their development, listening to, and engaging their ideas, we are stronger as an organization.

Our employees propel IAT forward – driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent. We offer comprehensive benefits like:

  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • 7% 401(k) Company Match and additional Profit Sharing
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and participate in E-Verify.

Come join the IAT family!

COVID 19 Statement:

IAT actively tracks COVID vaccination rates, possible symptoms, and cases across the organization so we can make informed decisions about workplace safety. As a result, while IAT does not require employees to be vaccinated, employees are required to log their vaccination records and attest daily to being symptom free before entering IAT offices.

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