Management Trainee - Associate Adjuster
- Employer
- Amica Mutual Insurance
- Location
- United States
- Salary
- Starting salary of $52,000
- Closing date
- Aug 18, 2021
View more
- Category
- Claims, Customer Service, Legal / Compliance
- Job Type
- Full Time
- Career Level
- Entry Level
Job Details
Amica is searching for talented individuals for our Associate Adjuster position in our countrywide branch offices as part of our Future Leaders Program.
Our Future Leaders Program begins with a paid hands-on training at our headquarters in Rhode Island.
Personal mentorships. Professional growth opportunities. Relocation throughout the U.S.
Your Responsibilities
- Conduct thorough examinations of claims through investigations, which includes assessing loss sites, performing research and consulting experts.
- Balance investigations of claims with file reporting in your branch office.
- Analyze information and make decisions on claim files.
- Educate customers, vendors and other involved parties throughout the claims process.
- Negotiate with attorneys and other parties to ensure fair and equitable claims settlements.
- Develop positive relationships with customers and other industry professionals.
- Acquire and apply knowledge of legal concepts, medical terminology and home construction.
- Deliver extraordinary customer service at every touchpoint throughout the claims process.
Your Qualifications
- Bachelor’s degree, any major
- Excellent written and verbal communication skills
- Demonstrated customer service experience
- Willingness and ability to relocate across the U.S.
- Strong interpersonal and leadership skills
- Ability to identify, analyze and solve problems
Perks and Benefits
- Relocation support
- Competitive salaries and exceptional benefits
- Strong relationships, lifelong friendships
- Employee community involvement
Company
As the oldest mutual insurer of automobiles in the nation, Amica has been protecting drivers for over 100 years. We're very proud of our history, our employees, and our unprecedented customer service record. We have implemented cutting-edge technologies to expedite our services, but building a personal relationship with our customers is the core of Amica's business philosophy. We boast an industry-leading customer retention rate, with over one-third of our customers staying with us for 20 years or more, and thousands staying with us for an amazing 50 years or more. Amica has been honored by J.D. Power and Associates in being ranked "Highest in Customer Satisfaction Among National Auto Insurers" for 12 years in a row. 1 It also has been ranked "Highest in Customer Satisfaction Among National Homeowners Insurers" for the past 10 years.2
Our employees come from a rich variety of backgrounds, bringing to us their strengths, abilities, and unique perspectives. This vibrant mix of individuals then works together daily to make service to policyholders the top corporate goal throughout the Company. In return for this commitment from employees, Amica provides a rewarding work environment that recognizes the diverse needs of every member. A generous total compensation package is just one of the advantages of working for Amica.
We are always looking for individuals who are eager to commit their energy and creative talents to careers with Amica. We are an equal opportunity employer that celebrates diversity in our workplace, as reflected in our Equal Opportunity Policy.
1Amica received the highest numerical score in the proprietary J.D. Power and Associates 2011 National Auto Insurance StudySM. Study is based on 27,897 responses from policyholders of 45 insurance carriers surveyed from March to May 2011 about their experiences and perceptions. Visit jdpower.com
2Amica received the highest numerical score in the proprietary J.D. Power and Associates 2011 Homeowners Insurance StudySM. Study is based on 9,173 responses from policyholders of 22 insurance carriers surveyed from April to July 2011 about their experiences and perceptions. Visit jdpower.com
- Website
- http://www.amica.com/
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