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Casualty Claims Administrative Assistant

Employer
Merchants Insurance Group
Location
Buffalo, New York
Salary
Competitive pay scale and outstanding company bonus
Closing date
Aug 16, 2021

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Job Details

Casualty Claims Administrative Assistant

Buffalo, NY

Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for an experienced Casualty Claims Administrative Assistant for our Claim Legal Group to join our Corporate Headquarters located in Buffalo, New York.  Merchants Insurance Group is proud to be named a “Fast Track” company for the 2nd year in a row by Buffalo’s Business First.

The safety of our colleagues, both current and future, is Merchants Insurance Group’s highest priority. At this time, most of our colleagues are working remotely due to the current COVID-19 pandemic. The candidate selected for this position will be trained remotely and must be able to work from home in a designated work area until such time as it is determined that colleagues will return to the office.

The Casualty Claims Administrative Assistant will become part of a dedicated Claim Legal Group focusing on providing organizational and daily support to the team, by performing administrative support duties to optimize the workflow procedures.  

Essential Duties and Responsibilities include, but are not limited to: 

  • Provides administrative support to the Claim Legal Group, including ensuring the proper set up and coding of new claims and tracking claim assignments.
  • Administrative support will also include assistance with requesting and printing the insured policies into the claim.
  • Responsible for copying, invoice processing, transcription processing and review of ISO generated reports.
  • Preparation of letters, mailings, assistance with data entry for claim file management as well as compiling, tracking, and maintaining data logs and reports.

Qualifications & Skills

  • High school graduate or equivalent work experience.
  • A minimum of two years’ insurance claims experience or 2 years as a Paralegal or administrative support experience in an Insurance Defense Law Firm.
  • Excellent customer service, written and verbal communication skills.
  • Microsoft Word and Excel knowledge.

Merchants Insurance Group Benefits:

  • Welcoming and positive work environment
  • Flexible work arrangements, including flex scheduling and summer hours
  • Competitive pay scale
  • Generous paid time off package
  • Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
  • Outstanding company bonus programs
  • Tuition Reimbursement

And many more exciting company benefits!!   EOE.

Company

Since 1918, Merchants Insurance Group has been providing high-quality property and casualty insurance for businesses and individuals throughout the Northeast and North Central United States.

Rated “A-” by the A.M. Best company, Merchants Insurance Group is headquartered in Buffalo, New York and operates regional offices in Buffalo and Hauppauge, New York; Manchester, New Hampshire; and Mount Laurel, New Jersey.  Merchants Insurance Group is proud to be named a “Fast Track” company and Top Private Company for the 3rd year in a row by Buffalo’s Business First, a Super Regional Property/Casualty Insurer by the Insurance Journal and has recently been named as one of Ward's top 50 performing insurance companies in the United States for the second year in a row.  Ward's is the provider of benchmarking and best practices for the insurance industry.  They analyze staff levels, compensation, business practices and expenses for all areas of company operations.

Merchants writes predominantly commercial insurance in market segments with identifiable risk characteristics, concentrating on artisan contractors, business owners and commercial automobile.

Our products are sold through a network of more than 1,000 independent insurance agents. We sell our products through independent agents because we believe they provide value to policyholders through their broad range of products and their insurance expertise.

Outstanding service, competitive rates, personalized attention and a large offering of products make Merchants Insurance Group unique.  Our focused, low-risk approach to property and casualty insurance has proven successful for almost 100 years.  All of our colleagues work to help our agents and protect our customers, gain their trust and earn their business…every day.

 

Company info
Website
Telephone
7168493161
Location
250 Main Street
Bufffalo
NY
14203
US

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