Claims Auto Field Adjuster - APD/MPR

Nashua, New Hampshire

Claims Auto Field Adjuster – APD/MPR

$2000 Sign on Bonus – Immediately

Claims Auto Field Appraiser II

AAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place.

What you'll do:

When you join the AAA as an Auto Field Appraiser, you're bringing your expertise to a best-in-class organization that is focused on delivering quality service to our members. Under the general supervision of Claims Management, your responsibilities will include:

  • Investigation, evaluation and negotiation of higher, more complex claims

  • Employ discretion and independent judgment to ensure compliance with state and federal law; and with historical company, technical and customer service best practices

  • This position requires the highest level of technical skills

  • Conduct phone and/or field investigations to determine liability and damages

  • Identify and obtain statements from insureds, claimants and witnesses

  • Comprehensive understanding of vehicle repair procedures and issues

  • Valid driver's license with level of financial responsibility required by the Club and an acceptable motor vehicle record required.

What you bring:

  • Four-year college degree or equivalent combination of education and work experience required

  • Evidence of continuing education (i.e. industry designations) desired

  • Experience servicing claims of the highest complexity required

  • Proficiency with Microsoft Office and industry-related software preferred

  • Advanced understanding of insurance principles necessary

  • Advanced technical knowledge and skills among peers required

  • Strong organizational skills

  • Strong oral and written communication skills

  • Strong interpersonal skills

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts

The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer