Consulting Program Manager
The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.Job Description
AMCS (Allstate Management Consulting Services) is a trusted internal organization providing integrated consulting services to enable our Allstate clients to achieve Our Shared Vision. We leverage enterprise resources to build a stronger business and act as an advisory partner that helps to improve Allstate performance by identifying and analyzing innovative business and technology opportunities, architecting new operating models, designing and improving business processes, and providing organizational redesign services. We understand the organization and are able to influence business strategy by partnering with leadership and acting as connectors, bringing the right voices and fact-based information together so that business and technology leaders can make informed decisions that benefit our customers.
This position reports to a Directorand will be responsible for leading the development and execution of management consulting projects to drive transformational change. In addition, this resource will be responsible for supporting the development of lower-level team members, maintaining the methodology of the consulting services and cultivating and fostering complex client partnerships and relationships. This resource should have a management consulting background with significant experience leading large scale digital transformation initiatives.Key Responsibilities
Program Management: Accelerate large scale, enterprise wide transformation at Allstate. Oversee the execution and analytics/reporting to achieve desired results across the transformation portfolio. Collaborates closely with senior leaders across the enterprise to drive change and understand transformation progress through all phases of the transformation lifecycle.
Relationship Building: Builds, cultivates, and maintains long term relationships within the organization to support project delivery. Develops positive relationships based on trust with partners, effectively communicating across teams, departments, business partners, and users.
Communication: Communicates effectively in challenging and complex situations. Presents complicated information with efficiency. Assesses the audience during oral presentations, and when necessary can adapt messages in the moment to provide the greatest impact. Ensures the message has been generally understood prior to proceeding.
Corporate Awareness:Possesses cross-functional awareness. Understands the different contributions from other AORs and works with colleagues from across the organization to achieve better results.
Project Scoping: Manages the development of proposals and approaches for single or multi-phase complex projects that span multiple teams or areas. Provides thought leadership in identifying client needs and designing strategies and solutions to meet those needs with the appropriate management consulting methodology. Ensures project approaches and strategies support organization and business goals. Demonstrates financial acumen by articulating the business value for engagements.
Project Contracting: Leads contracting conversations of a complex nature to ensure client and consultant needs are identified and intended outcomes are understood. Identifies changes to deliverables and scope. Manages the expectations of customers.
Project Delivery: Executes complex projects and programs. Seeks and utilizes relevant functional, business, and technical knowledge to identify and recommend the best solutions for clients. Solves complex problems. Takes a broad perspective to identify innovative solutions. Provides assumptions for models, interprets results, and reviews and provides feedback to improve the quality of deliverables. Designs and presents strategic summaries of analysis and recommendations for multiple audiences, including executive level. Leads the development of client documentation and presents results and recommendations to the client. Contributes strategic perspective to complex client engagements. Leads client presentations and conducts complex and high-level or sensitive interviews, focus groups and workshops. Leads and facilitates others through the design of solutions and strategies.
Project Management: Provides timely communication of project health. Identifies issues and risk, and forms hypotheses, formulating and implementing recommendations/solutions for clients/users. Manages the resolution of issues. Monitors client satisfaction of delivery.
Team Development: Leads team in evaluating and pursuing new business and operational improvement efforts. Identifies and implements improvements to internal team processes or to supported business's processes, products, or services. Provides informal training to all levels on the team. Proactively identifies areas for improvement in team members and provides feedback on internal process improvements.
Consulting Acumen: Builds deep knowledge of management consulting tools and methodologies in specific areas and understands how and when to apply them.
A Bachelor's degree is required for this position.
A Masters degree in Business Administration (MBA) or advanced degree is desired but not required.
7+ years in management consulting with tangible experience leading organizations, programsand people through large scale transformation initiatives using agile delivery methods and tools is a key skill set.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.For a full description of Allstates benefits, visit allstate.jobs/benefits/
Allstate generally does not sponsor individuals for employment-based visas for this position.
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