Casualty Claims Resolution Specialist - Bilingual Attorney Unrepresented

99016, Greenacres
May 02, 2021
Jul 01, 2021
Job Type
Not Specified
Career Level
Not Specified

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.  


Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” onIDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates—as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: 


We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:  


Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 

The Casualty Claims Specialist will manage, investigate and resolve claims and assists in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity.

Position will be based out of one of the offices noted below once pandemic restrictions have been lifted (fully remote until that time).  Liberty Mutual offers flexible work arrangements to help employees balance their days (including work from home days).

This position is eligible for up to a $2,500 sign on bonus for candidates with an active adjuster's license.

An additional $2,500 sign on bonus will be offered to bilingual candidates upon successful completion of a language test.


Positions available in:

  • Liberty Lake, WA
  • Plano, TX
  • Indianapolis, IN
  • Orlando, FL
  • Mitchel Field, NY                                                                   


  • Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
  • Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
  • Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
  • Confers with trial counsel and prepares trial reports.
  • Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
  • Responds to various written and telephone inquiries including status reports.
  • Ensures adequacy of reserves.
  • Accountable for security of financial processing of claims, as well as security information contained in claims files.
  • Updates files and provides comprehensive reports as required.
  • Responsible for managing the practices and billing activities of outside and in-house counsel.

  • Strong written and oral communications skills required.
  • Good interpersonal, analytical, investigative, and negotiation skills required.
  • Customer service experience preferred.
  • Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law.
  • The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience.
  • Ability to obtain proper licensing as required.

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