Inside Represented Casualty Adjuster - Remote
The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, youll have a hand in transforming not only Allstate but a dynamic industry. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.Job Description
Auto accidents are usually unnerving and unique. So, it takes someone special to put the pieces back together for our customers.
This is the opportunity you've been looking for to truly impact someone's life! Start your claims professional career today as a Represented Adjuster and be part of our dynamic team!
A Day in the Life:
- Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner.
- Investigate single and multi-vehicle auto accidents involving property damage and/or bodily injury when there is attorney representation using innovative tools and technology.
- Review the policy and decide how coverage applies and provide the customer with a detailed explanation of both the policy and estimate.
- Document claims through active listening and use of data to investigate and assess claim coverage, liability, and damages.
- Capture recorded statements, when appropriate, while reviewing all medical records in preparation for evaluation.
- Determine claim value before negotiating and settling with customers or attorneys.
- Flexibility to work in a variety of environments – independently, within a team, face to face, and virtually
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed
This role involves taking care of customers in their times of need. As a result, you must be willing to work some weekend and extended hours if necessary.
If offered the role, you may go to one of our regional training centers for training in our state-of-the-art facility within your first two months at Allstate. You will receive ongoing support, mentoring and coaching as you develop your career.
This position is not available to CA residentsJob Qualifications
You're a great Match for this Role if:
- You have prior experience partnering with an attorney's office on injury claims and or prior experience with the injury evaluation process
- You are willing to work flexible hours or weekends when our customers need you
- Value providing an effortless customer service experience
- You have a strong background in negotiation and conflict management
- Are organized, successful at time management and able to multi-task in a fast-paced environment
- Are known for clear and professional communication – both written and verbal
- Have a bachelor's degree and/or prior experience in handling property damage and/or bodily injury claims.
- Being bilingual and/or having prior military experience is a plus
- Competitive salary starting from $56,000 to $78,400 depending on experience.
- Generous Paid Time Off
- Medical, Dental, and Vision coverage
- Company-matched 401(k) and company-funded pension
- A culture of learning where you can expect to develop foundational skills for the future
- Opportunities for both personal and professional development
- Leadership teams that are communicative and engaged
- Impactful work by serving customers and the community in times of need
- Recognition and advancement opportunities
- Learn more about Allstate benefits @ https://allstategoodlife.com
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.