Customer Service Representative - Insurance Brokerage

Chicago, IL
Apr 15, 2021
Jun 14, 2021
Commercial CSR | Schaumburg, IL
Job Type
Full Time

Insurance Placement Solutions has an immediate opening for a Customer Service Representative with our client in their Chicago, IL area location. As a member of our client’s customer service team, you will utilize your experience to provide the highest level of customer service while following policies, procedures, and best practices.

Customer Service Representative Responsibilities

  • Timely issuance of certificates of insurance
  • Process changes, renewals, and maintaining updated and accurate records
  • Assistance with mailings
  • Track return of renewal questionnaires and coordinate accurate and timely entry of data
  • Bookmarking of policies
  • Handle institution requests
  • Vendor servicing
  • Maintain and coordinate open items with service providers


  • Must be able to move quickly and accurately from one task to another
  • Excellent time management and organization
  • TAM/Applied experience is a plus


  • 2+ years of experience as a customer service representative for a commercial and/or personal lines insurance broker
  • Property & Casualty License is required

About Insurance Placement Solutions

IPS is an insurance staffing and recruiting firm dedicated to the insurance industry, including customer service insurance jobs in the Chicago, IL area. Our services are designed to be a resource for clients to gain access to high caliber talent. Many of our clients do not have the dedicated manpower to quickly fill their temporary, temporary to hire or direct hire vacancies. That is where we come in. Our clients are able to utilize our services to maintain business-as-usual during unforeseen interruptions and fluctuating business needs. Plus, our candidates benefit from gaining backdoor access to highly sought after positions with top companies in the industry.

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