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Claims Business Analyst

Employer
Goodville Mutual Casualty Company
Location
New Holland, Pennsylvania
Salary
Yearly Salary
Closing date
Jun 19, 2021

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Category
Product Manager
Job Type
Full Time
Career Level
Experienced (Non-Manager)

Job Details

Nature of Job

Communicate the vision and gain support for adoption of initiatives; collaborate with all key stakeholders to ensure all business, quality and functional goals are considered with each claims initiative; serve as a resource for core systems projects and future upgrades; serve as a resource for Product Owners, IT and Claims involved in implementing projects.

Duties and Responsibilities

  • Develops a strong understanding of claims workflows and how the claims systems integrates with other business processing systems
  • Responsible for developing, automating, compiling, and preparing structured monthly reports, dashboards, etc.
  • Support the collection of data and integrations including user acceptance testing.
  • Design, test, validate, and document metrics, measures, and key performance indicators.
  • Collaborate with business units and development teams to create business requirements before taking a project to prioritization.
  • Develop ROI analysis for all claims projects to assist management in prioritization and approval.
  • Builds and maintains effective working relationships with vendor partners.
  • Strong understanding of how data flows within the claims environment and across systems within the organization.
  • Plays a critical role as a liaison between Claims, IT and Product Development.
  • Analyzes customer requests (internal, external and regulatory, e.g. data calls) for changes to production systems, determines impact on existing systems, processes and develops appropriate specifications, enhancements and/or procedures to comply.
  • Elicits, documents, communicates and validates business intelligence requirements for system enhancements and claims reporting.
  • Coordinate and conduct system user training.
  • Perform other duties as assigned by your supervisor.

Qualifications

  • Bachelor's Degree or equivalent education preferred.
  • Minimum of 2 years of experience in Property & Casualty Insurance; background in claims is a plus.
  • Prior experience in project management leadership and change management.
  • Proficiency in coordinating interdepartmental and cross-functional projects and the ability to organize and document highly detailed records and procedures.
  • Excellent written and verbal communication skills.
  • Ability to thrive in a dynamic environment.
  • Commitment to company values and customer service.
  • Ability to perform the essential functions of the job with or without reasonable accommodation.

 

Apply Here: https://www.click2apply.net/r7oMRVc8MywMizpdCrpMz



PI133414098

Company

Goodville Mutual Casualty Company has been in business since 1926 and employs a staff of approximately 80 individuals in our New Holland PA office and another 25 staff through an affiliation with German Mutual Insurance Company in Napoleon OH. Goodville Mutual has been named one of Ward’s top 50 P & C insurance companies in the United States. We offer a competitive compensation and benefits package.

Company info
Website
Telephone
717-354-4921
Location
P.O. Box 489
New Holland
PA
17557
US

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