Director, Auto Product Management
The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, youll have a hand in transforming not only Allstate but a dynamic industry. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.
The Auto Product Mgt Director is responsible for defining, delivering, and managing the lifecycle of operational auto products and services portfolio. The Auto Product Mgt Director creates strategic product vision, product discovery and roadmaps to maximize the customer and enterprise value provided by their product. The Auto Product Mgt Director also collaborates with key stakeholders to plan and execute an integrated communication plan to support awareness and adoption for their product, as applicable. Ensures enterprise connections to strategies affecting AoR and/or guides enterprise strategy based on AoR scale/scope of work performed.
Create, drive and execute holistic auto product strategy for specific or multiple products in alignment with strategic goals and objectives
Define and manage KPIs to measure the success and to drive transparency into business outcomes and progress related to the overall product strategy.
Drive priorities, definition of success and Key Performance Indicators, connecting with the business constantly throughout the product life cycle
Participate in larger strategic enterprise programs connected to assigned product, including establishing a point of view for product(s) and leading work tracks assigned to this area from the enterprise programs
Act as first line of contact for all AORs, setting the appropriate strategic tone for product with other involved AORs, establishing a roadmap and future state vision
Initiate and respond to business opportunities as needed (e.g., from SDSS, Escalations, delivery areas and Product Owners)
Look for, lead and develop new initiatives or innovations, providing strategic guidance on improvements; intake new work, prioritize for/with the business and incorporate into product life cycle as appropriate
Collaborate extensively with other Product Owners to ensure programs and processes across the entire system are aligned and prioritized
Define budgets and operational effectiveness; develop strategies for adjusted courses of action
Lead, coach and manage a team with broad skill sets including Project Management, business analytics and performance, and customer experience
Highly advanced existing knowledge, expertise and capability aligned to specific product to which aligned
Highly advanced ability to build and establish relationships necessary to influence future delivery and roadmaps, and to communicate complex and innovative concepts to stakeholders to influence decision making and buy-in
Highly advanced ability to think strategically, properly prioritize multiple work streams to ensure the best business result(s), and to drive and own decision making
Demonstrate an analytical mindset with critical thinking, problem solving, and ability to tell a story with data to influence decision making
Utilize a systems-thinking mindset by demonstrating awareness and understanding of the whole and of how the parts within are interdependent
Ability to working in ambiguity, looking for the broader picture, continuously improving, and asking questions
Demonstrate adaptability, flexibility, innovation, risk taking, resilience, and ability to learn from experiences and setbacks
Ability to initiate a culture of customer experience by gaining alignment from leadership down to frontline employees on the customer first transformation mindset
Bachelor's Degree or equivalent experience, May also have advanced degree
12 or more years of a combination or related experience below:
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
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Allstate generally does not sponsor individuals for employment-based visas for this position.
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