Financial Technical Support Representative

Employer
Sitel Group
Location
Spartanburg, SC
Salary
Not Specified
Posted
Apr 02, 2021
Closes
Jun 01, 2021
Ref
204867#GIJ--Sitel-Group.1
Job Type
Not Specified
Career Level
Not Specified

Bloom into a new career this spring

As a Financial Technical Support Representative you will deliver great experiences every day for some of the nation's top FinTech companies. Not only do you get to be part of an organization that encourages every team member to Learn, Lead & Grow, you get major perks and discounts too.

We are looking for people who:

  • Want to drive customer satisfaction through voice, chat, and/or email communications
  • Enjoy assisting customers with navigating their financial transactions, app troubleshooting, account updates and possible concerns with stock transactions
  • Ensure proper security procedures are following on all calls
  • Prioritize customer retention and offer additional cross-sales products to customers when applicable
  • Have the ability to multi-task and navigate through multiple systems
  • Are eager to advance their career with a reliable company
  • Problem solve with a can-do attitude
  • Enjoy working with a team as well as independently
  • Are 18+ years of age
  • Have a high school diploma (higher education preferred)
  • Pass a criminal background check

Sitel Perks

When you join our team, you'll enjoy Sitel perks day one of employment. Not only do we offer discounts, but we pay you to shop! Just to name a few:

  • Up to 25% off delivery flowers and gift baskets
  • Up to 60% off flights and hotel
  • Up to 70% name brand apparel & accessories

We know perks and discounts are fun, but benefits are important too:

  • We match 100% of your first 3% 401K investment when you reach 60 days of employment
  • Skip the doctor's office – our doctor visits are virtual
  • Take advantage of our Employee Assistance Program, anytime, anywhere
  • Tuition savings and scholarships with DeVry University to support your goals

Why Sitel

As an industry leader, we rely on the expertise of our 90,000 people - empowering them to help customers everywhere, every day. Working at Sitel is more than just a paycheck, it's an opportunity to learn, lead and grow, all while working with some of the best brands in the world.

At Sitel, we believe happy associates are successful ones. That's why we give our people the tools and freedom to learn, grow, have fun and be themselves. Our employee promise includes a strong company culture, ample rewards and recognition and opportunities for professional and personal development.

Apply today and experience a-day-in-the-life at Sitel!

At Sitel, our talent is our strategic differentiator. By bringing a diversity of perspective through our people and ideas, we create an environment of support and learning where all of our differences are valued. Sitel is proud to be an Equal Opportunity workplace.

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