Claims Representative II

Baltimore, Maryland
Competitive salary based upon experience. Rich health benefits and generous vacation/PTO.
Mar 26, 2021
May 25, 2021
Job Type
Full Time

Johns Eastern Company is seeking applications for an on-site experienced Claims Adjuster at the Maryland Transit Administration. Qualified applicants should have two years or more experience in commercial liability claims adjusting, with emphasis on mass transit, automobile and general liability claims.

Claims Adjuster is an intermediate level claims handling position for managing, investigating and resolving claims involving potentially complex property damage and bodily injury claims filed against the MTA. Receives general supervision from the Claims Supervisor or other designated officials. Manages a caseload of approximately 150-175 individual claims files with multiple claimants arising out of MTA operations. Individual claims files assigned by the MTA Claims Management to this level adjuster will involve property damage and bodily injury claims typically reserved at $25,000 or less.

Primary Responsibilities:

  • Manage a caseload of approximately 150-175 claim files, some with multiple claimants, pertaining to MTA operations liability
  • Perpetual evaluation of reserves for property damage and/or bodily injury claims with exposures of $25,000.00 or less (threshold subject to change)
  • Investigating claims, issuing timely reports, thorough diary reviews, managing litigation, and demonstrating excellent organizational skills

This position is also responsible for any other duty or task that would be required in order to meet the performance requirements of the job.



Graduation from a standard high school or possession of a high school equivalency certificate and two (2) year of experience in investigating, settling and handling automobile property damage, bodily injury and general liability claims.