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Claims Assistant

Metairie, LA

JOB SUMMARY:

The Claims Assistant provides general office support with a variety of clerical activities and related tasks. This position is responsible for answering incoming calls, directing them to appropriate associates, mail distribution and maintaining security by following procedures; issuing visitor access cards as appropriate.

ABOUT CORVEL:

CorVel is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 3,500 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Answer incoming telephone calls, transfer to appropriate parties or take messages correctly.
  • Greet visitors, inform staff of their arrival, and may be responsible for directing or escorting them to specific destinations.
  • Operate office equipment: computer terminal, fax machine, copy machine, postage meter, and multi-line telephone.
  • Open and sort incoming mail, prepare outgoing mail.
  • May be responsible for maintaining written log of staff in and out status.
  • May prepare memos, correspondence, presentations or other documents.
  • May be responsible for maintaining proper care of equipment, reporting problems and contacting appropriate service personnel.
  • May perform data entry and posting of payments.
  • May schedule space or equipment for special programs and prepare lists of participants.
  • Responsible for arranging internal office moves & set up of office space including all necessary equipment.
  • Requires regular and consistence attendance.
  • Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP).
  • Additional duties as required.

KNOWLEDGE & SKILLS:

  • Ability to interface well with all departments within the company.
  • Demonstrate the ability to communicate effectively and professionally with customers and external contacts to the organization.
  • Possess a high degree of proficiency with Microsoft applications & computer equipment set up.
  • Ability to handle multiple tasks simultaneously.
  • Effective organizational skills required.

EDUCATION/EXPERIENCE:

  • High school diploma or equivalent.
  • Experience in a professional office environment preferred.

About CorVel

 

Together, let’s do more.

We are a national provider of risk management solutions for the workers’ compensation, auto, health and disability management industries. We provide our clients with the information and insight they need to make smart decisions. We believe that together, we can deliver better results.

Innovation is our passion.

We invest in intelligent systems and the integrated ecosystem that keeps us all connected. Our commitment to innovation is why we are a nationwide leader in technology driven programs.

We strive for excellence.

With the right mix of savings and customer service, we effectively balance risk and reward. Our expertise and service delivery drive the results your program needs and the savings your bottom line wants.

Our purpose is care.

Every injured worker needs timely, compassionate care. We value your people and we advocate care for your employees. This purpose drives what we do together every day, which is to return injured employees to the workplace.