Seeking a full-time Claims Support Supervisor for a position located at our Leader Heights location. This position directs, organizes and prioritizes the receipt and distribution of incoming mail, registration and acknowledgement of multi-line commercial claims, check printing, and processing of outbound mail within established quality and productivity standards. Manages telephone coverage for superior customer service.
- Minimum of four (4) years multi-line commercial claims processing experience
- Minimum of two (2) years supervisory experience
- Prior experience with a variety of software systems and programs, including document imaging systems, Claims systems, Word, and Excel.
- Excellent interpersonal and leadership skills
- The ability to design and coordinate workflows designed to route incoming correspondence and register new claims in a timely manner
- Discretion with confidential information
- A college degree and AIC designation are preferred.
- Additional insurance related course study may be required