Support Supervisor

Location
York, Pennsylvania
Salary
Not Specified
Posted
Mar 15, 2021
Closes
May 14, 2021
Ref
1511#GIJ--Glatfelter.3
Job Type
Not Specified
Career Level
Not Specified

Seeking a full-time Claims Support Supervisor for a position located at our Leader Heights location. This position directs, organizes and prioritizes the receipt and distribution of incoming mail, registration and acknowledgement of multi-line commercial claims, check printing, and processing of outbound mail within established quality and productivity standards. Manages telephone coverage for superior customer service.


Qualifications:

    • Minimum of four (4) years multi-line commercial claims processing experience
    • Minimum of two (2) years supervisory experience
    • Prior experience with a variety of software systems and programs, including document imaging systems, Claims systems, Word, and Excel.
    • Excellent interpersonal and leadership skills
    • The ability to design and coordinate workflows designed to route incoming correspondence and register new claims in a timely manner
    • Discretion with confidential information
    • A college degree and AIC designation are preferred.
    • Additional insurance related course study may be required

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