Program Manager

When was the last time you had FUN at work? Because now is the time to join Frontline's Program Management Office team. We take pride in what we do, and we have FUN. Check us out on Facebook, Twitter, and LinkedIn to see what Frontline Insurance is all about and how you can enjoy coming to work. Hope you like the color GREEN!

Frontline Insurance provides reliable and exceptional service to coastal homeowners in the Southeast United States, particularly Florida, Alabama, Georgia, North Carolina and South Carolina. For more than a decade, throughout active and slow hurricane seasons, we’ve stood strong to protect our clients and their homes.

BENEFITS

Comprehensive benefits package includes options for medical insurance, dental insurance, vision insurance, long term/short term disability, life insurance, and 401(k).

We are a Drug Free Workplace and EOE.

SUMMARY

The Program Manager is responsible for supervising a wide range of programs (collections of related projects) including the delivery, overall success, and analysis of each program. The Program Development team is responsible for engaging stakeholders in each business unit while initiating, planning, and defining new programs and projects. The Program Manager must be inquisitive and analytical while possessing a strategic mindset and a strong planning skill set. The goal of the Program Manager is to ensure every program assigned to them will be delivered successfully and add the highest possible value to the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Work with the Program Development manager to plan the programs from start to implementation kickoff involving deadlines, milestones, and processes
• Provide deliverables (Project Study and Business Case) on applicable projects
• Discover ways to enhance efficiency and productivity of procedures and people
• Identify/Manage Process Improvements to new/existing framework (including but not limited to working/reporting on/tracking of programs)
• Apply change, risk and resource management principles when needed
• Read reports prepared by managers to determine progress and issues
• Ensure program operations and activities adhere to legal guidelines and internal policies
• Keep senior management informed with detailed and accurate reports, presentations, and/or site updates

REQUIRED SKILLS

• Thorough understanding of project/program management techniques and methods
• Thorough knowledge of Agile methodologies and techniques
• Thorough knowledge of insurance operations and sound decision-making skills.

• Working knowledge of MS office and program management software (e.g. MS Project etc.)
• A business acumen with a strategic ability
• Excellent organizational and leadership skills
• An analytical mindset with great problem-solving abilities
• Excellent communication skills
• Proficiency/Expertise in PowerPoint, MS Project, Excel, Word, SharePoint, Power Automate, Forms, Sway
• Ability to manage time effectively and work on tasks with competing priorities.

Other Experience

• Experience working in dynamic and fluid organizations within a small team environment a plus.
• Strong analytical skills and a self-starter attitude necessary.
• Strong desire to work on smaller team with an entrepreneurial experience.

QUALIFICATIONS

• Attention to detail.
• Ability to multi-task.
• Solid written and verbal communication skills.
• Interpersonal skills to develop relationship within the system to enhance the appropriate flow of information.
• Strong analytical skills and a self-starter attitude necessary.
• Strong desire to work on smaller team with an entrepreneurial experience.
• Experience working in dynamic and fluid organizations within a small team environment a plus.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

College Degree or 3 - 5 years insurance industry related experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, Frontline Homeowners Insurance reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change.