Claims Adjuster - Commercial - Property

Company Value Statements

In the performance of their respective tasks and duties, all employees are expected to demonstrate the following:

· Acting with the highest level of honesty, trust, character and transparency.

· Making a unified effort to achieve the goals of the organization; embracing accountability for exceptional performance every day.

· Commitment to excellence in reaching our full potential as individuals and as an organization, surpassing the ordinary and the expectations of our stakeholders.

· Approaching every challenge with creative energy, discovering unique solutions to maximize success; focus on creating and delivering compelling customer value.

· Belief in the power of a diverse workforce and in creating a positive impact on both the environment and our community.

Summary/Objective

The Commercial Claims Adjuster will:

1) Investigate and evaluate coverage, liability, and damages on assigned claims, determine appropriate reserves and settlement values, and resolve claims on merits. Claims inventory complexity will range from basic claims to complex and high exposure claims, depending on experience level and proven abilities.

2) Direct defense counsel on litigate files, as well as attend mediations and trials, as necessary.

3) Resolve claims within designated monetary authority.

4) Document and report on claims activities as required. The Claim Adjuster will demonstrate both commercial and personal lines expertise.

Essential Functions

· Verify, investigate and evaluate coverage, liability, and damages on assigned claims and determine appropriate reserves and settlement values in accordance with standard practice guidelines including quality, cycle time and insurance contact. Negotiate claims to settlement within authority after determining potential for SIU and subrogation recoveries.

· Deliver exceptional customer service through professional and timely communication including telephone, email and written correspondence.

· Maintain and improve technical expertise in the areas handled.

· Direct defense counsel on files and manages expenses.

· Physical attendance at worksite is required.

Position Type/Expected Hours of Work

This is a full-time position and hours can increase during times of increased volume and catastrophes. Flexible work schedule within hours of operation to service our customers.

Required Education and Experience

620 License

Preferred Education and Experience

· Homeowners and commercial claim handling experience desired.

· Bachelor’s degree is preferred.

· 1-2 years of experience as a Claims Representative.

· Other industry designations, AIC, CPCU, Claims Law, etc.

The preceding position description has been designed to indicate the general nature of the work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as a comprehensive, complete or exclusive list of the duties of the position. Additional and different duties may be assigned from time to time.

We are an E-Verify company.