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Job Description SummaryReports to Boiler and Machinery Field Manager. Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, and recommending corrective actions. Work cooperatively with Boiler and Machinery underwriting and claim groups, in support of helping them make informed decisions to maximize profit and growth. Primarily performs boiler and pressure vessel inspections on all accounts. Under close supervision, performs risk evaluations and claims investigations on less complex accounts as assigned. Participates in individual training opportunities to enhance/develop risk control and product/service knowledge.
Primary Job Duties & Responsibilities
- In this role, works with limited guidance and direction to manage jurisdictional inspection workload within an assigned territory. Take ownership of the territory and effectively prioritize, plan, and schedule work. Utilize provided technology resources for maximum efficiency. Respond to customer requests and helps customers understand and mitigate risks associated with equipment breakdowns.
- Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, recommending corrective action and submitting required reports.
- Under moderate supervision performs less complex risk evaluations, evaluate exposures and controls, develops meaningful loss estimates, and communicate findings to business partners.
- Apply critical thinking to determine adequacy of controls preventing equipment breakdown, and overall insurability. Investigate less complex Equipment Breakdown claims as requested by the claim department. Evaluate elements of the breakdown, extent of damage, invoice review, and cause of loss.
- Effectively document, communicate, and report findings.
- Sufficient experience and education to meet the prerequisite requirements for obtaining a National Board of Boiler and Pressure Vessel Inspectors' 'Inservice Commission' required.
- Must obtain a National Board 'Inservice Commission' within six months of employment or complete 'National Board Inservice (NB-380) Inspector Training' within six months and then successfully pass the Board exam within two attempts in the following two months.
- Valid driver's license required.
Licensing or Certificates
- National Board of Boiler and Pressure Vessel Inspector's Inservice commission preferred.
- Military Boiler or Nuclear Power operator certification preferred.
- Civilian Power Boiler Operation Certificate preferred.
- ANSI NDE Level II Examiner Certification preferred.
Job Specific Technical Skills & Competencies
- Technical Skills
- Demonstrates a basic level of understanding of mechanical and electrical principles. Possesses a basic knowledge of predictive and preventive maintenance practices.
- Demonstrates specific engineering/technical skills necessary to achieve established business goals.
- Utilizes Risk Control workstation computer system applications to efficiently manage territorial workload, schedule and complete all job assignments.
- Customer Service
- Identifies customer needs and takes appropriate action to meet those needs.
- Acts with a sense of urgency.
- Demonstrates a commitment to delivering an appropriate level of customer service.
- Problem Solving
- Develops new methods or approaches to getting the work done.
- Evaluates information and makes the right choice (decision).
- Is resourceful in gaining information/resources to solve business problems.
- Interpersonal Skills
- Results driven and takes responsibility for own decisions and actions.
- Manages own work and seeks help as necessary.
- Works independently and in a team environment.
- Establishes and maintains effective work relationships.
- Clearly expresses ideas.
- Listens to and understands what others are saying.
- Shares information and maintains confidentiality.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.