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Commercial Insurance Customer Service Representative

Employer
Capstone Search Group
Location
Austin, Texas
Salary
$50k to $57k
Closing date
Feb 12, 2021

Job Details

About the Role

An immediate job opening for a Commercial Insurance CSR in Austin. Consistently recognized as a “Best Practices Agency”, you’ll join one of largest insurance brokers headquartered in Texas. Here are some details on the insurance customer service role.

  • Compensation: Salary range is $50k-$57k depending on experience + annual bonus opportunity
  • Benefits: Comprehensive medical insurance plan and competitive PTO
  • Work Schedule: “Staggered” 2-week work schedule because of COVID: 3 days in/2 days at home one week and the opposite 2 days in/3 days out the following.
  • Location: Austin, TX
  • Title: Commercial Insurance CSR

Skills & Experience

  • At least one (1) year of commercial property and casualty insurance industry experience
  • Requires a great personality that comes through to clients over the phone
  • An ability to promptly address questions and resolve client concerns with empathy and finesse
  • Can prepare submissions, analyze claims information, work with underwriters and handle larger accounts

Job Specs

  • Learning the agency’s ropes as a Commercial CSR/Assistant Account Manager can set you on a track for future promotions
  • You’ll have a lot of interaction with the internal support team and report to a Senior Marketing Account Executive
  • You will work on a large book of business with complex accounts in construction, crane/rigging and healthcare. You have an important job ensuring service action items are delivered in an accurate, timely fashion: certificates, endorsements, data entry, change requests, billing, applications, and help with creating presentations/proposals/reports at renewal time.

Company

Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm).

Company info
Website
Telephone
5152165457
Location
10647 Justin Drive
Urbandale
IA
50322
US

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