Business Lines Field Property Claims Adjuster
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. Thats why we provide an environment focused on openness, inclusion, trust and respect. Here, youll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more, please visit https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual has proudly been recognized as a Great Place to Work by Great Place to Work US for the past several years. We were also selected as one of the 100 Best Places to Work in IT on IDGs Insider Pro and Computerworlds 2020 list.
We have been named by Forbes as one of Americas Best Employers for Women and one of Americas Best Employers for New Graduatesas well as one of Americas Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veterans status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Advance your Claims career at Liberty Mutual Insurance- A Fortune 100 Company! Are you looking for an opportunity to join a claims team with a responsible company that has consistently outpaced the industry in year over year growth? Liberty Mutual Insurance has an excellent claims opportunity available as a Property Field Claims Adjuster for our Business Lines division. This position is located in the Washington DC - Baltimore MD area. Field Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. You will also be expected to negotiate settlement of claims with varying complexity and perils.
- Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss losses. Reviews and utilizes financial statements to adjust complex business interruption losses.
- Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure.
- Engages and manages consultants as required to assist in determining facts, causation, damages and exposure; monitors the costs to ensure they are reasonable and necessary.
- Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes.
- Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim.
- Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate.
- Meet time requirements of the policy and fair claims handling practices.
- Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability.
- Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflects the adjustment activities and substantiates any payments made.
- May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel.
- Provide guidance to inexperienced team members and may act as a mentor to other entry level adjusters.
- Will be called upon for catastrophe duty.
- Knowledge of property insurance; commercial property claims; coverage evaluation; claims investigation, loss assessment, evaluation and reserves; financial analyses; insurance regulations; negotiation and settlement of moderate to high complexity claims.
- Focus on customers; decision making; results oriented; spoken communication; and adaptability; an ability to build relationships, listen (i.e., comprehend nuances and acknowledge others' viewpoints).
- Ability to train and mentor less experienced team members, write business correspondence, produce accurate work, manage projects and vendors; and use core applications/spreadsheets; as normally acquired through a bachelor's degree or equivalent.
- Prefer designations such as AIC, SCLA, CPCU, etc., and at least 2-3 year of progressively responsible experience.
- Ability and willingness to travel to the site of catastrophe for assignments that may last several weeks.