Manufacturing/Mercantile Business Segment Manager

Scottsdale, Arizona
Not Specified
Nov 15, 2020
Jan 14, 2021
Job Type
Not Specified
Career Level
Not Specified



  • Provide Manufacturing/Mercantile technical expertise to support an underwriting framework that produces profitable business.
  • Develop distribute effective marketing materials to regional personnel, agents, and others to assist them in better understanding the value associated with Selective's products and services within assigned business segments.
  • Create and provide educational materials and training programs for regional personnel and agents to ensure thorough understanding of products and services.
  • Attend AMS conferences, road shows, sales meetings, etc., to actively promote Selective's products and services within Manufacturing/Mercantile segments.
  • Develop excellent working relationships with regional personnel to ensure they are comfortable in requesting assistance in order to explore as many account opportunities from their agents as possible.
  • Provide exceptional customer service to regional personnel and agents.
  • Monitor Manufacturing/Mercantile results and pro-actively identify trends (positive and negative), and recommend strategies that could improve business segment results.
  • Assist the regions with 1) securing additional new business by providing expertise in underwriting and pricing large, unique and/or complex accounts, and 2) Identifying creative ways to successfully write unique accounts.
  • Actively participate in all aspects of effective quality control assessments. These may include conducting new and renewal account audits, monitoring, and assessing scorecards, large loss analysis, action plans, etc.
  • Must be able to drive an automobile to travel with regional personnel to assist in educating agents and selling accounts on Selective's products and services. Travel represents approximately 30% of employees time.


  • College degree preferred.
  • 8-10 years commercial lines experience
  • The following experience is:
  • 5+ years risk management preferred
  • 5+ years Field Underwriting; 5+ years agency experience; and/or 5+ years specific business segment experience preferred
  • Leading project teams;
  • Excellent customer service, networking and relationship building skills;
  • Excellent sales and negotiation skills;
  • Strong problem-solving ability, and excellent presentation skills;
  • Proven leadership capability; and
  • Pro-active, driven and takes initiative
  • Must have valid state-issued drivers license in good standing and be able to drive an automobile.


Selective is an Equal Employment Opportunity employer. Selective maintains a drug-free workplace









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