Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Description SummaryUnder general supervision, responsible for the production and retention of a profitable book of business within an assigned territory that is consistent with Bond and Specialty Insurance and Business Unit strategies and objectives. This role does not manage others.
Primary Job Duties & Responsibilities
- Underwriting new and renewal business.
- Building and maintaining productive relationships with agents and brokers.
- Consistently achieving budgeted financial results.
- Collaborating with BU and region colleagues as well as internal/external business associates.
- Sales, agency development and management.
Underwriting & Pricing:
- Underwrites and assesses risk for routine, small to mid-size, renewals and new business items in conjunction with BU strategies.
- Makes appropriate decisions within own underwriting authority.
- May underwrite moderately complex accounts/risks.
- Manages the submission and underwriting process for own agency plant, working with more experienced underwriters if outside authority.
- Is able to determine if an account is within or outside underwriting appetite/strategy.
- Independently, or in partnership with AE, AEO or MD, sets account strategy.
- Makes recommendations to underwriter 2, as appropriate.
- For P & C, may act as an Underwriter 2 for Processing and Underwriting Procedures for Small Accounts (PUPS).
- Inputs financials and is able to calculate key ratios, drawing conclusions about the general financial health of an account.
- In addition to, or in lieu of, financials, may review other key metrics. May be able to apply those analyses to decisions regarding pricing, capacity, terms and conditions on moderately complex accounts.
- Proactively collaborates with regional and Home Office underwriters.
- Maintains accurate underwriting documentation and information.
- Meets quality assurance standards.
- Manages flow of new and renewal business.
- Leads or participate in agency training sessions.
- Primary agency or broker relationship is producer / internal broker.
- Identifies and drives new business opportunities via existing relationships as well as where there is no existing relationship; continually prospects for new opportunities.
- Achieves and/or surpasses agency/broker visibility goals.
- Is able to comfortably talk with agents and brokers about our products and apply them to the needs of the account.
- Often with the assistance of more experienced underwriters, develops agency plant sales/business plan; develop relationships with producers.
- Participates in underwriting/agency meetings along with more experienced underwriters.
- Participates in Region and/or Business Unit sales meetings.
- Attends agency/broker events and/or industry functions.
- Partners with colleagues in other Bond and Specialty Insurance or Travelers Business Unites to cross sell all Travelers products.
- Is able to utilize analytics and tools to assist in the sale and pricing (if applicable) of accounts.
- Other duties as assigned.
- A minimum of 1 year of related professional experience is required.
- A current/valid drivers license is required.
Education, Work Experience, & Knowledge
- Bachelor degree preferred.
- Typically has a minimum of 1-3 years of work experience.
- Demonstrates a fundamental understanding of the local marketplace.
- Demonstrates an ability and desire to learn about Travelers and BU critical business issues and financial drivers.
- Is able to apply that understanding to the sales plan, pricing strategy and underwriting strategy.
- Working knowledge of BU products/coverages and pricing and the linkages to strategy.
- Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work.
Licensing or Certificates
- A current/valid drivers license is required.
Job Specific Technical Skills & Competencies
- Able to proficiently use all Bond and Specialty Insurance technology tools.
- Can negotiate skillfully in routine situations. Able to gain the trust of others quickly.
- Takes ownership and responsibility for actions and outcomes, performance and results.
- Can identify current or future problems or opportunities; able to analyze, synthesize and compare information to understand issues; able to identify cause/effect relationships and can explore alternative solutions to support sound decision making.
- Able to remain energized and focused in the face of ambiguity, change or strenuous demands.
- Demonstrates effective verbal, written and listening communication skills.
- Can provide service excellence to internal or external clients.
- Able to exercise sound judgment, make decisions and commit to a position.
- Has the ability to work with and include people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives.
- Can seek out, build, foster and maintain productive relationships, networks or alliances to meet goals and achieve results.
- Can work with others in situations where a team is mutually responsible to produce a result.
- Can takes ideas different from own seriously; able to share responsibility and collaborate with others; accepts criticism well.
- Able to self-reflect on strengths and weaknesses and is willing to improve.
- Can seek out experiences that may change perspective or provide an opportunity to learn new things.
- Can act as a role model for employees and keeps a positive attitude.
- Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.