Business Analytics Consultant Senior Manager

60290, Chicago
Not Specified
Nov 10, 2020
Jan 09, 2021
Job Type
Not Specified
Career Level
Not Specified

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you’ll have a hand in transforming not only Allstate but a dynamic industry. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Department Description

The Data, Discovery and Decision Science (D3) department leverages data and analytics to help the enterprise make data driven decisions that improve business processes, create great customer experiences, and deliver on our corporate priorities. D3 is responsible for supporting business units across the Allstate Family of Companies (AFC) with a broad portfolio of data, research, and analytical products and solutions. A fast-growing team of highly skilled professionals, D3 provides a unique learning environment through formal training curriculum, mentoring, coaching, challenging hands-on assignments, and a collaborative culture as we develop the analytical experts and leaders of tomorrow.

Job Family Summary

The Data, Discovery and Decision Science (D3) General Management job family is accountable for meeting business goals through the use of teams that vary in size depending on the scale and complexity of the business need. This job family works with various stakeholders throughout the enterprise to develop effective relationships to support business goals. Additionally, this job family is responsible for ensuring successful execution of the organizational structure as it relates to talent management and quality of deliverables.

Job Summary

The Business Analytics Consultant Senior Manager is responsible for leading a high caliber team at the center of how D3 partners with business units to:

  • discover new insights and influence strategy 
  • optimize existing operations through actionable data
  • enable transformational change

The senior manager will provide leadership to a growing team of ~20 employees / managers with particular emphasis on: 

  • Employee development, growth and retention
  • Continued evolution of the BAC role 
  • Advocacy of the BAC function

Key functions of the BAC team include:

  • Strategy and business consulting 
  • Business process and customer value chain mapping
  • Fact gathering 
  • Experimentation and hypothesis testing
  • Relationship management 
  • Structuring work and program coordination 
  • Support of the analytics development lifecycle 
  • Data visualization and storytelling
  • Communication and change management 

Key Responsibilities

Strategic Leadership
•    Translates vision and strategies into roadmaps and projects
•    Effectively influences business partner adoption of insights and solutions; demonstrates knowledge of business problems, requirements and context
•    Continually focuses on succession planning and talent development for sustainability within the organization
•    Provides and communicates strategic vision and provides line of sight between the team’s work and Allstate strategies
•    Provides effective, real-time performance management feedback, coaching and mentoring 
•    Consistently demonstrates influential leadership and leads by example when handling ambiguous and difficult situations
•    Drives effective use of budget 

Problem Solving
•    Applies knowledge and experience to make decisions that have an impact on quality and/or effectiveness of the business beyond their area of responsibility
•    Leverages corporate-wide network of contacts to manage complex issues

Collaboration and Communication
•    Works across the organization to ensure coordination of the project portfolio with other initiatives
•    Develops and delivers communications for complex technical projects to non-technical audiences (appropriate audience, vehicle, level of detail, urgency) 
•    Projects strong storytelling skills (verbal & written) and engaging leadership presence 
•    Develops and strengthens relationships between business unit and technology area
•    Serves as thought leader on team communication needs

Key Responsibilities (continued)

Knowledge Management
•    Exhibits advanced discipline and insurance knowledge, working knowledge of all teams (business, technology, etc.) through product and process recommendations
•    Effectively navigates across Allstate Personal Lines and Shared Services
•    Actively shares; purposeful and strategic conduit from business to team and stakeholders

Project Management
•    Acts as liaison with business partners and technology for assigned projects and portfolios, identifying and driving resolution to issues impacting product or project quality, timely implementation of initiatives and/or quality of initiatives
•    Represents D3 with business partners
•    Manages the portfolio/inventory of all team projects with minimal support, to ensure projects are implemented on time, at or under budget and with quality
•    Ensures projects are managed according to the plan managing scope, prioritization and mitigating risk


  • Education: Bachelor’s degree or equivalent experience
  • Experience: 10+ years experience; prior insurance experience preferred
  • Advanced proficiency in Microsoft Office suite
  • Advanced problem solving skills
  • Advanced decision making skills
  • Advanced communication skills (written and verbal)
  • Advanced time, organizational and project management skills
  • Advanced negotiation skills
  • Advanced conflict resolution skills

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.


Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.


Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.


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