Alliance Member Services
Santa Cruz, California or Remote
Competitive based on location
Nov 02, 2020
Jan 01, 2021
Job Type
Full Time

Nonprofits Insurance Alliance (NIA) is the nation’s leading property and casualty (P&C) insurer exclusively serving nonprofit organizations. Founded in 1989 in Santa Cruz, CA, NIA is a social enterprise developing the long-term sustainability of the nonprofit sector. NIA has one of the best customer retention rates in the industry and has a well-established track record as an innovator in the areas of corporate social responsibility (CSR), specialized coverages, members services, and employee engagement.  

We are recruiting for a full-time, experienced Writer/Editor with an emphasis on internal change management communications to be based in our new Santa Cruz headquarters (full-time telecommuting is offered during local health orders surrounding COVID-19, and partial telecommuting arrangements are possible thereafter). This position has significant responsibility for external and internal communications and will report to the Chief Marketing Officer.   



  • Excellent English written communications  
  • Copywriting  experience a must 
  • Proofreading experience required 
  • Coordinate with other change management agents internally to execute on key organizational initiatives and develop communication plans around those initiatives to support their adoption and raise awareness   
  • Undertaking fast, tactical research to understand technical subjects   
  • Ability to translate insurance topics and write in different styles for nonprofits and insurance brokers 
  • Understanding of and sensitivity for diverse audiences   
  • Ability to interview experts and assist in ghostwriting technical articles and thought pieces in a non-technical manner 
  • Project and client management   
  • Selecting, organizing and verifying information from all stakeholders  
  • Ability to manage multiple projects concurrently   
  • Ability to meet deadlines  
  • Execution against project scope documents  
  • Version control and management of revision process  
  • Optimizing content for SEO  
  • Applying style guides and conventions to written materials  
  • Ability to collaborate with team members and colleagues in different departments

Experience & Requirements  

  • 7+ years of experience in non-academic copywriting and copyediting  
  • Bachelor’s degree in English or related major preferred or equivalent years of experience stated above 
  • Demonstrable examples of internal change management communication planning and execution for key organizational initiatives 
  • Experience as member of a team launching new systems for internal and external end-users  
  • Authorship of press releases, sales collateral, newsletters, and longform articles    
  • Professional work in financial services in general, insurance in particular  
  • Knowledge and/or experience with nonprofits or social enterprises is a bonus  
  • While performing the duties of this job, employee is required to bend and or reach or sit for up to 2 hours at a time  
  • The employee must occasionally lift/and or move up to 10lbs  
  • Must have adequate vision (with corrective lenses if needed) to clearly view computer screen  
  • Must have adequate hearing to perform job tasks  

If you are interested in applying for a position, please submit your resume and a cover letter that tells us why you want to work for AMS, a member of the Nonprofits Insurance Alliance via our career page located at: https://insurancefornonprofits.org/contact/employment/employment-opportunities/