Senior Product Development Analyst - Commercial Lines

West Trenton, New Jersey
Salary plus medical & dental benefits, 8% match on the 401(k), possible bonus, merit increases
Oct 30, 2020
Dec 29, 2020
Product Manager
Job Type
Full Time

There’s never been a better time to join NJM!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners insurance in New Jersey. It is an exciting time to join NJM as we are expanding into other states.                                                                                                                                                                                              

Become a member of our team and you’ll be part of company who operates for the benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation package and benefits including: a 401k plan, health coverage, a generous paid time off plan, and much more!                                                                                                                                                                                           

NJM's Commercial Lines Product Development Team has an opening for a Senior Product Analyst.   This position coordinates the development of new products and enhancement to new and existing products with a primary focus on our new up and coming Commercial Package Policy business. The Senior Analyst identifies, analyzes and evaluates potential areas for enhanced coverages, changes and new market entry opportunities.  This role develops and oversees assigned product line to optimize profit and meet marketing, financial, and corporate growth objectives. 

Essential Duties and Responsibilities:  

• Utilizes market research data to identify, analyze, and evaluate industries that are potential areas for enhancement or new entry. 

• Recommend form coverages, terms and conditions and pricing, balancing based on competition, policyholder and business needs. 

• Conceives, develops and implements insurance schemes or products.

• Interfaces with the actuarial function for the design and pricing of products along with profitability analysis for assigned lines of business.

• Works closely with customer base to identify key needs and appropriate product solutions.   

Monitors product programs for effectiveness and leads the development of recommendations to improve product performance in ways that align with enterprise strategies and objectives.   

• Plan and prepare state filings as needed for assigned line of business. 

• Review new forms with claims legal, and law and regulation for compliance, acceptability and related reasons as needed for assigned line of business.

• Manage circular distribution and actions to be taken for assigned line of business.

• Work with IT and other business units to write business rules in support of implementing new product and systemic updates related to forms, rates, and rules. 

• Provide expertise and consultation to underwriting for assigned products from a forms and compliance perspective.

• Work with marketing in support of strategies related to assigned lines of business. 

• Serves as primary product contact for state specific issues, and functions as product subject matter expert in developing state specific rates and plans.  

• Develops and maintains a high level of understanding of economic conditions, regulatory issues, demographics, and competitor practices with respect to pricing, products, and marketing for assigned line of business.

• Participates in the development and implementation of training materials to appropriate underwriters and related staff on assigned line of business.

• Proactively builds relationships with peers, internal and external departments to support completion of ongoing assignments. 

• Assists with other duties as assigned  


Skills, Knowledge, Experience and Abilities:

• Experience and knowledge in the following areas: Risk segmentation, commercial lines product and pricing, insurance marketing channels, and business analysis for Commercial Package Policies. Other lines of business knowledge are a plus.

• A candidate will need:

o Expertise in the rating, forms, and underwriting requirements for Commercial Package Middle Market type policies. 

o Other lines knowledge in these areas is a plus. 

o Strong industry knowledge, including commercial lines marketing, pricing and product philosophies.

o Collaborative focus does well working with other departments and building relationships.

o Also comfortable taking initiative and being a self-starter. 

o Strong oral and written communication skills. 

o Experience gathering business requirements and working collaboratively with Information Technology and Business teams. 

o Development of test plans and coordinating/performing User Acceptance Test                                                             

Education and Qualifications:

• Bachelor’s degree required. Insurance designations such as CPCU, ARM, etc.  are a plus. 

• Minimum of 5 years of experience in the P&C Insurance industry and/or the product development field; or equivalent combination of education and experience. Focus should be related to Commercial Package products. 

• Strong analytical and quantitative skills required.

• Track record of demonstrated creativity in pricing and/or product development.

• Strong critical thinking and problem solving skills.

• Ability to review moderately complex issues and develop solutions.

• Must have initiative and be a self-starter.

• Must have strong interpersonal skills and be able to build commitment to decisions.

NJM is proud to be an Equal Opportunity Employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

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