Sr. Director Analytics & Research

Hartford, Connecticut

Company Summary

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings


Job Description Summary

This Senior Director role is responsible to direct the strategy and projects, people and/or innovation streams. It supports the development of research staff members and directs the construction of a variety of statistical analyses including data mining, predictive modeling and/or actuarial techniques. Reviews analyses and provides direction and insight. Works within broad limits and authority on complex assignments requiring specialized knowledge in breadth and/or depth in area of expertise which may be on or more of the following: Advanced statistical analyses. Actuarial and/or research methods. Broad business knowledge. In-depth Line of Business knowledge. Broader awareness of enterprise Analytics & Research community, Directly manage staff for large complex projects and/or direct complex statistical, operational or technical problems.

Primary Job Duties & Responsibilities

  • Direct and/or perform a variety of advanced statistical analyses including data mining and actuarial research techniques.
  • Identify & creatively use conventional and non-conventional data sources independently.
  • Direct multiple complex research projects simultaneously as well as large and complex initiatives.
  • Analyze/interpret data, draw business inferences and clearly articulate findings for target audience.
  • Direct the construction and present analyses and recommendations to target audience.
  • Lead in-depth efforts in applying, validating and implementing predictive models.
  • Proactively stay abreast of industry, developments, changing trends and jurisdictional issues.
  • Direct industry analysis and benchmarking studies.
  • Adjust strategy as appropriate to anticipate, respond to, and manage trends.
  • Develop and maintain effective relationships with business partners.
  • Direct the development of new approaches to business problems.
  • Partner with peers across the company to ensure consistency and alignment where appropriate.

Minimum Qualifications

  • PhD STEM (Science, Technology, Engineering, Mathematics) degree with 4 years experience or Masters STEM degree with 7 years experience or Bachelor's STEM degree with 9 yrs experience required.
  • Advanced working knowledge of modeling/research/analytics or actuarial required.
  • Relevant statistical analysis work experience required.

Education, Work Experience, & Knowledge

  • Relevant work experience in directing and performing research and/or advanced analytic work (e.g. predictive modeling) in the insurance industry preferred.

Job Specific Technical Skills & Competencies

  • Ability to read/revise/review a statistical software program (e.g. R, SAS, SPSS).
  • Ability to create or direct the development of advanced programs from scratch.
  • Problem Solving & Decision Making.
  • Change Management.
  • Influencing, Leadership, Power.
  • Risk Taking, Innovation.
  • Results Orientation.
  • Business Perspective.
  • Understanding & Navigating the Organization (Includes Collaboration).
  • Strategic Planning.
  • Leading Others:
  • Forging Synergy.
  • Communicating Effectively.
  • Leveraging Differences.
  • Building & Mending Relationships.
  • Employee Development.
  • Openness to Influence.
  • Flexibility.
  • Self Awareness.
  • Seeks Opportunities to Learn.
  • Leadership Stature.
  • Credibility.
  • Understanding and knowledge of key business knowledge areas (e.g. product, enterprise, industry, claim process and competitors).
  • Ability to leverage business knowledge to set strategies and approaches to execution.
  • Ability to take action in solving problems while exhibiting judgment and a realistic understanding of issues; ability to use reason; review facts, identify inconsistencies and weigh options; ability to make logical and timely decisions that address the right issues.
  • Ability to develop or direct the development of advanced models and interpret model results.
  • Understanding of advanced statistics underlying data models.
  • Ability to apply or direct the application of new statistical procedures to work.
  • Demonstrates excellent ability and knowledge of database principles, data profiling, statistics and insurance-related data modeling and can apply this knowledge in the most complex situations.
  • Develops or directs individuals who develop new approaches, methods or policies in the area.
  • Is recognized as an expert, internally and/or externally.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.