Life Insurance Case Manager Leader

Kansas City, Missouri
$65k to $75k
Oct 05, 2020
Dec 04, 2020
Job Type
Full Time
Career Level

About the Role

Our client helps people obtain life insurance coverage according to their lifestyle. Combining technology and the human touch they map a large variety of insurance products and companies enabling a seamless and transparent to match people with appropriate coverage. This young, growing, data driven and technology oriented broker is looking for a talented and experienced Life Insurance Case Manager Lead to add to their team in Kansas City or New York.

This player-coach role requires a hands on approach and ability to introduce and implement new processes and tools – in order to help the company meet its day to day goals as well as to scale its operations.

Duties & Responsibilities

  • Lead the case management team while making sure we meet the company’s goals – on both team and individual level
  • Provide daily coaching, supervision and balancing of workload among team members
  • Manage your own caseload, handle client escalations and vendor issues

Skills & Experience

  • A bachelor’s degree
  • 3+ years of relevant work experience; previous management or player-coach experience required
  • Demonstrated subject matter expertise and workflow mastery in case management
  • Must feel comfortable working in a technological environment
  • Capacity to prioritize workload and work in fast-paced environment
  • A teamwork mindset – take ownership of your work AND your team’s success, and take initiative



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