Agency Director - Administration & Risk Selection

About the Role

The Agency Director- Administration & Risk Selection leads several aspects of a Dallas insurance agency’s internal operations. A niche broker (RV dealerships), your priorities as a senior leader include:

• Underwriting appropriate coverage for renewals and new risks to be marketed 
• Identify the best markets to secure competitive and reliable coverage
• Maintain agency’s reputation for exemplary underwriting submissions
• Nurture new and existing account relationships
• Build a customer experience different from competitors
• Manage internal staff/teams & operations (i.e. HR, budgets, finance & accounting)

Duties & Responsibilities

Your daily responsibilities will shift, change and have a lot of variety as the business continues to expand.

1. Underwriting & Quality Control
   • Meticulously review proposals & in-force policy guidelines, coverage exclusions, rates and valuations
   • Ensure appropriate coverage at competitive pricing is secured for the client
2. Carrier & Client Relations
   • Foster relationships with key insurance company partners; lead negotiations to help secure good business
   • Engage with clients to support their risk analysis & program management
3. Internal Management
   • Provide leadership through subject matter expertise and elevate staff capabilities
   • Hire, train and develop employees
   • Foster relationships; drive cohesion and camaraderie
   • Lead team performance to achieve exemplary agency account retention
4. Sales Support
   • Your ‘hands in the cookie jar’ approach is what the sales team needs to pursue and write complex new business
   • Engagement is key to your success. You are comfortable in face-to-face settings that educate clients on risk management, coverage, and market trends pertaining to them. Clients seek your opinions and advice as a trusted advisor.

Skills & Experience

• At least 7-10 years of commercial insurance career experience; underwriting background is required
• Thorough understanding of program management, and possess underwriting expertise in dealerships or “garage” related risks

Job Specs

Qualified candidates have a well-rounded background with the capability to handle external duties (marketing, risk selection, contract design & client engagement) with internal duties (employee development, HR, finance, expense management).

Compensation & Perks

The agency’s commitment to its employees includes an emphasis on competitive compensation, wellness and work/life balance. This is demonstrated through numerous employee benefit offerings including:

• $110-$125k salary (with some flexibility depending on experience) + Employee Ownership Plan
• Full medical, dental, life and disability insurance + 401k savings plan + ‘Wellness Within’ employee services program
• Flexible Work Schedule