CAT Supervisor- Remote
Supervise the daily activities of a unit of CAT Adjusters while training, coaching, and developing staff members. This role places special emphasis on providing prompt, effective claim handling and service to all policyholders and claimants, while complying with appropriate policies and guidelines.
Claim Assignment: Provides direction and follow-up instructions to Claims Associates on assigned claims. Assists assigned Associates in the resolution of coverage and other claim related issues as required. Makes recommendations to the Claim Manager for authority and claim resolution as needed.
Claim Handling: Ensures that investigation is completed timely on claims to assigned Claims Associates. Provides direction and guidance to the Claims Associates in gathering information necessary to ensure fair and prompt resolution of claims. Evaluates Claims Associates' claims on an ongoing basis and makes recommendations as necessary to facilitate final claim disposition. Delegate authority appropriately to Claims Associates. Ensures investigations are conducted appropriately and claims are concluded within the appropriate standard, as defined by the appropriate guidelines.
Diary and File Review:- Maintains a current diary on all claims with exposure. Delegate authority to appropriate Claims Associates, as required. Conducts periodic spot checks of claim files not being followed on a regular diary to ensure compliance with internal and external procedures and guidelines.
Training: Assists in identifying training needs for individual assigned Claim Adjusters. Aids in the development, administration and evaluating of training aids and programs to achieve this objective.
Education and Work Experience
- College Degree required
- A minimum of 5+ years of property and casualty claims handling experience
- A minimum of 3 years of supervisory or management experience.
- Thorough knowledge and understanding of the homeowner policies and endorsements is critical.
For immediate consideration email your resume in a Word document to email@example.com
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