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Transportation Service Team Leader

Employer
Capstone Search Group
Location
Greenville, South Carolina
Salary
Confidential Salary
Closing date
Sep 29, 2020

Job Details

About the Role

The Service Team Leader presents a great new challenge to bring together all your experience in insurance, client service, marketing and sales support. Working in this large insurance broker’s transportation division, you will be a critical resource to clients and team members on managing a large fleet trucking portfolio and supporting new business growth.

Duties & Responsibilities

Your role is multi-faceted with involvement in many areas of the agency’s operations:

  1. Client Service- maintain a dedicated block of clients as the lead Account Manager/AE.
  2. Sales Support- work closely with producers (experienced and newly emerging) on assigning accounts, preparing renewals and managing daily service capacity.
  3. Team Leadership- provide training, guidance and mentoring to the customer service team. Closely monitor activity, best practices and workflow policies/procedures.

Skills & Experience

  • At least five (5) years of commercial insurance industry experience
  • Requires previous experience working with commercial transportation/trucking insurance policies in service, account management, marketing/underwriting processes 

Job Specs

At the core of the Service Team Leader role is your ability to support multiple teams of account managers, marketers and specialists to ensure the insurance needs of clients are met in a timely and accurate manner.

It requires you to possess a strong attention to detail, relationship development, team building, technology utilization and account retention helps the agency continue on its upward trajectory. 

Company

Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm).

Company info
Website
Telephone
5152165457
Location
10647 Justin Drive
Urbandale
IA
50322
US

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