Launch your career at Liberty Mutual Insurance- A Fortune 100 Company!

United Parcel Service (UPS) has been a commercial insurance partner for almost 85 years. Today, ranked 44^th on the Fortune 500 and employing over 450,000 workers globally, UPS is National Insurance’s largest customer. The UPS Program is administered by over 200 dedicated service, claims and risk control professionals, including the UPS Dedicated Risk Control Team. We are searching for a Risk Control Consultant to join the UPS-Dedicated Team in the San Francisco Bay area (most service in San Francisco, Oakland, and San Jose).

This position is “work from home” due to the dedicated aspect of the account and requires most of each workday at various customer locations. In this role, you will work shoulder-to-shoulder with UPS Risk Management and Health & Safety teams to identify, quantify, and reduce/eliminate safety hazards.

The UPS-Dedicated Risk Control Team takes pride in its reputation for responsiveness and proven track record for pro-actively identifying opportunities for impact, and for developing solutions that have proven time and again our value in mitigating loss for this high-profile customer. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience.

Responsibilities:

• Work with UPS Management and employees to provide comprehensive and highly-sophisticated risk control consultative services.
• Conduct on-site evaluations, evaluate data, and creates/implements service plans to control customer's source of risk, losses and costs.
• Provide risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual.
• Due to the UPS operating schedule, position requires primarily early morning appointments. Late evening appointments will not be regular for these locations but may be needed occasionally. Overnight travel will not be regular – up to 20%.
• Primary service territory includes San Francisco (45%), Menlo Park (25%) and Sunnyvale (30%) with occasional travel to San Jose or San Bruno.

Key Capabilities and Characteristics:

· Has a strong focus on the customer, exceeding their expectations

· Works with a sense of urgency to address customer requests or problems

· Able to adapt to changing priorities and to juggle competing priorities

· Handles customer feedback constructively without getting defensive

· Demonstrates personal energy and stamina

· Capacity to become trusted advisor and partner to client

Qualifications:

• Required: Bachelor's degree or equivalent with coursework in math, engineering or related areas.
• Preferred: Five to seven years of directly related consulting experience in risk control or progressive safety/heath field experience is preferred.
• Preferred: Advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, CPE.
• Required: Advanced knowledge, skills and experience in service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Preferred: Risk control consulting experience in the field of transportation.
• Required: Effective interpersonal, oral and written communication skills to develop and maintain relationships with customers, peers, and industry contacts. The ability influence change within all levels of an organization, especially business executives. A strong team orientation and commitment to continuous improvement.
• Required: Functional knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint, SharePoint, etc.)

Benefits:

We value your hard work, integrity and commitment to positive change. In return for your service, it’s our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.