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Account Manager

Employer
ALPS
Location
Missoula, Montana
Salary
Competitive wages and excellent benefits package that includes employer sponsored health insurance,
Closing date
Jan 11, 2020

View more

Category
Customer Service, Sales
Job Type
Full Time
Career Level
Entry Level

Job Details

Account Manager

ALPS, a dynamic and growing professional liability insurance company, is seeking self-driven professional(s) for our Account Management Team.  

If you like creating a professional client relationship while providing excellent customer service, this could be the position for you.  We engage clients from throughout the US and are looking for someone that epitomizes getting the work done with class and professionalism.

If you thrive in an environment that recognizes you as a hard-worker and excellent team player, please apply.  Must be able to obtain or have a current state license to sell insurance.  

We need an individual with excellent written and oral communication skills who is able to manage complex negotiations and closing skills, organizational and presentation skills.

If you have a high degree of computer and telephone proficiency, and are an independent thinker and solutions oriented type of person, please apply.  ALPS employees are expected to maintain a positive work atmosphere through communication and behavior that is courteous, cooperative, non-harassing and respectful to customers, co-workers, supervisors and management.  

Competitive wages and excellent benefits package that includes employer sponsored health insurance, 6% 401k match, paid parking in Downtown Missoula and paid time off.  EOE

 

ESSENTIAL JOB FUNCTIONS:

  • Provides excellent customer service and first line of contact for customers and prospects. Responds to questions, queries and quote information by telephone, e-mail, fax and general mail.  
  • Reviews new applications and renewals, and follows up to ensure accuracy and completion of all documentation.    
  • Works with underwriting in gathering additional information required for new applications, policy issue, and method of payment.     
  • Develops systems to support customer needs. Compiles statistics and maintains reports for team, other disciplines and management.    
  • Attends State Bar and other conventions and meetings. Represents RRG and ALPS Family of Professional Services. 
  • Prepares and maintains call lists, and participates in generating and contacting new business leads. 
  • Performs other duties/responsibilities and attends meetings as necessary and assigned 

 

Requirements:

Minimum Education: Undergraduate degree or equivalent sales/marketing/customer service experience.  Current state license or ability to attain licensure to sell insurance.   

Minimum Experience:   Two year’s work experience in a fast paced administrative position. Two year’s customer service, telephone sales and/or marketing in a professional business, insurance or agency setting.      

Knowledge/Skills/Abilities: Knowledge of insurance terminology. Excellent telephone, inter-personal communication and writing skills, attention to detail, resourceful and creative, organized and able to multi-task. Ability to anticipate, identify and resolve customer service issues. Able to work as part of a team and independently, delivering excellent customer service to the external and internal customer. A high degree of computer proficiency, adapting quickly to improving technology, and willing to learn.    

Other Qualifications: Requires continuing education courses and professional licensure. Adaptable to fast-paced frequently changing corporate and work environment. Professional, self-confident, and uses good judgment.   

Travels and attends company booth at conventions and meetings.

 

Company

We understand that to deliver the best service to our clients, we must hire the best people.

If you value creativity and innovation and would like to join a dynamic team, ALPS may be a great fit for your next career move.

Company info
Website
Telephone
406-728-3113
Location
111 N Higgins Ave
Suite 600
Missoula
MT
59802
United States

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