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Senior Manager Sales Operations - Allstate Dealer Services

Employer
Allstate Insurance Company
Location
Atlanta, Georgia
Salary
Not Specified
Closing date
Nov 15, 2019

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Job Details

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

This position supports the profitable growth and success of Allstate Dealer Services premium and market share in the IA and TPA channels. Achieves desired business results by developing, leading, managing and implementing effective strategies, processes and programs in these channels. Leads further development of RPM initiatives and partners with ADS sales channel leadership to continue to integrate ADS RPM initiative across all sales channels. Forges a partnership of trust with channel partners founded on full transparency and attainment of our mutual goals.


Draws on broad industry, functional and leadership expertise to develop our ADS client partnering message, benchmark existing agency and dealership performance and identify opportunities for growth in top line premium. Identify and develop field processes and directives that drive sales growth in both new account sales and existing same store growth. Works with IA and TPA channel management to expand ADS direct support role to our agents and their dealer partners in areas including new business acquisition, dealer retention and dealership performance improvement. Responsible for leading the organization in adoption of the processes and initiatives that will ensure ADS meets growth and profitability objectives established by the company. Actively identifies new ADS revenue opportunities and sales partnerships industrywide, develops sales plans and implements strategy through respective sales channels.

Key Responsibilities
Sales Operations:
Work with IA and TPA Channel Management to develop and implement field sales support strategy for all agency partners. Identify trends and opportunities for agency/dealership sales growth initiatives. Identify product offerings that will drive greatest revenue and profitability for ADS, the agent and dealer client. Develop framework for ADS/Agent partnering message. Work with IA and TPA channel leaders and agency personnel to develop framework for direct sales and account development field support. Lead buildout of new field sales structure. Includes development of field activity-based initiatives Directly participates in significant revenue level negotiations and assists with RFQ/RFI/RFP process with all qualified opportunities. Defines strategic sales plan into clear initiatives, objectives, tactics, and specific action plans to achieve annual production/revenue goals; benchmark agency/dealership performance and implement enterprise wide growth plan; new product opportunity development and identifying additional industry opportunities by channel.

• Maintain, monitor and communicate sales reports to ensure achievement of IA, TPA and ADS total growth goals
• Develop agency and dealership partner performance review process. Review benchmark reviews with target agencies and dealerships. Create action plans to address areas of opportunity. Monitor and measure results and review progress with all stakeholders, depending on individual client needs
• Provide guidance and support to Channel Leaders on internal steps associated with new partner and/or existing partner expansion opportunities.

Job Description

Manage Human Resources
• Directs and is responsible for work that needs to be performed by his or her functions
• Responsible for meeting all Performance Management practices for team(s) and/or a department
• Ensures adherence to company’s mgmt. practices and processes

Leadership/Right Environment
• Coaches, mentors and influences others to accomplish departmental goals
• Anticipates and drives changes to work processes to support changing business tactics
• Interprets broad goals and objectives into departmental priorities and activities

Strategic Thinking
• Strategically builds and fosters relationships across functions
• Sets strategic and operational parameters for collaborative efforts/teams with and across functional boundaries
• Presents business cases and influences others to take recommended actions

Job Qualifications


• Minimum of a BA/BS, MBA Preferred
• At least 10 years sales and client relationship experience in comparable industries, with 7+ years in a senior management position
• Ability to plan and manage at both the strategic and operational levels
• Ability to design and establish financial goals and measures
• Experience with organizational F&I product management and national sales organizations, setting a sales process and managing to financial objectives
• Experience in a leadership / general manager role, partnering with executive staff, resulting in the development and implementation of business unit strategies
• Outstanding consultative selling abilities and excellent interpersonal skills with executive level customers and partners
• Excellent written and oral communication skills
• Capacity to assume more significant executive responsibilities over time
• Excellent analytical and abstract reasoning skills, plus excellent organization skills
• Motivate and lead a high-performance team; inspire a positive team environment and motivate others to achieve better than expected results
• Ability to manage through ambiguity, prioritizes multiple projects to meet business partner needs
• Ability to influence others resulting in conflict resolution, problem solving and alignment
• Independent thinker with a strong team mindset
• Ability to establish workflow, delegate responsibility, and allocate human capital to accomplish organizational objectives
• Exceptional organizational and time management skills - manage through ambiguity, shifting timelines, resources constraints and limitations while executing concurrent priories and balancing tactical and strategic points-of-view

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.


Company

COMPANY INFORMATION The Allstate Corporation (NYSE: ALL) protects people from life's uncertainties with more than 113 million proprietary policies. Allstate offers a broad array of protection products through multiple brands and diverse distribution channels, including auto, home, life and other insurance offered through its Allstate, Esurance, Encompass, SquareTrade and Answer Financial brands. Allstate is widely known from the slogan "You're in Good Hands with Allstate." The Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. Allstate was founded in 1931 and became a publicly traded company in 1993. In 2023, Allstate was number 84 on the Fortune 500 list of largest companies in America. WHAT WE DO We’re more than insurance agents and claims representatives. We’re individuals with hopes, plans and passions. The biggest of which is helping people live smarter, safer lives. Doing so means continuing to re-imagine how we do what we do, the impact we can make on the world, ways we can each succeed in our own careers and actions we can take as a company that are good for all. To do that, we need all kinds of people – including lawyers, accountants, building engineers, project managers, marketing professionals, human resource specialists and so many more. WHO WE ARE – INCLUSIVE DIVERSITY    We hold each other accountable to encourage and embrace our collective differences. It’s our individual characteristics, values and beliefs, along with backgrounds and experiences that give us fresh perspective and purpose. We work harder, meet customer needs more effectively, share better, and identify more innovative ideas when we are accepted for who we are by the world around us. Our success comes from a chorus of many different voices. At Allstate, every voice counts.​ In our stand against racism, we’ve been making changes within Allstate. We’ve been listening, learning and engaging in change. We are focused on improving equity for all. Allstate is committed to long-term change not only in the way we conduct our business, but also for our employees. There’s a dynamic environment waiting for you here. You’ll find people with similar interests, as well as the many who’ll help expand your horizons. We believe in the power of connections. That’s why Allstate promotes diversity through a robust network of employee resource groups. It helps connect us all and supports our unique talents. Here are some of the available resource groups that actively support our employees: Abilities Beyond Limitations & Expectations African American Working Network Allstate Asian American Network Allstate Foster and Adoption Network Allstate PRIDE Allstate Veterans Engagement Team and Supporters Allstate Women’s Information Network Entrepreneurs at Allstate Families at Allstate Matter Native American Peoples at Allstate Professional Latino Allstate Network Young Professionals Organization WHY JOIN OUR COMPANY Allstate has been protecting people from life's uncertainties since 1931. We continuously develop and improve products and services so our customers can live well protected. For employees, we offer an environment that fosters innovative thinking and collaboration - where you'll be able to explore your ideas and feel proud of the work you do.  Our Benefits Allstate is dedicated to helping employees live happier and healthier lives. As a Fortune 100 company and industry leader, we provide a competitive salary and a benefits package that includes medical and dental insurance, tuition assistance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life - including a generous paid time off policy.  Growth and Development We support your desire to grow and provide opportunities to learn, explore new horizons, and follow your passion in a meaningful career. From access to hundreds of learning opportunities to in-house networking and rotational work experiences, Allstate is a place where you can forge your own path and expand your personal and professional potential. 
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