Unrepresented Casualty Claims Adjuster
- Employer
- Allstate Insurance Company
- Location
- Richmond, Virginia
- Salary
- Not Specified
- Closing date
- Dec 7, 2019
View more
- Category
- Claims
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Where good people build rewarding careers.
Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Job Description
Allstate Insurance Company has an exceptional career opportunity for an Unrepresented Casualty Adjuster in Richmond, VA!
About the Team
The Claims Department is here to restore peoples lives after the unexpected has happened. We work to deliver compassionate service that is fast, fair and easy. Putting our customers first to resolve their claim and taking the stress out of the situation is our goal.
This is your chance to help make a meaningful difference in peoples lives. Join the thousands of people who work in the claims industry in highly stimulating work that will require you to assimilate data, evaluate facts and negotiate solutions to complex problems. Every day presents different learning and growth opportunities. You will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you.
About the Position
Under general supervision, this job is responsible for investigating basic and occasionally moderately complex, unrepresented claims which may include: (1) uninsured or underinsured motorist claims involving physical property damage and/or bodily injury in single or multi car accidents; (2) Injury Casualty Soft Tissue, and unrep-moderate claims. The individual also may handle basic and occasionally moderately complex, non-represented CPL claims. The individual takes recorded statements, resolves loss of use claims, makes payments to appropriate parties, and negotiates and settles or refers bodily injury issues that cannot be resolved.
Specific responsibilities include
Customer Service
Makes and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met
File Documentation and Reporting
Summarizes documents and enters into claim system notes
Documents a claim file with notes, evaluations and decision making process
Coverage, Liability and Evaluation
Determines and explains minimum coverage limits in basic and occasionally moderately complex claims involving single or multiple claimants
Sets initial reserve, updates reserve, documents rationale and claim summary notes
Obtains photos and/or conducts scene investigation
Takes recorded statements from claimants, insureds, witnesses, medical providers, etc., conducts investigations into minor and moderate auto accidents, determines liability, and prepares summaries
Determines claim value
Negotiation and Settlement Guidance
Negotiates and settles claims in accordance with business unit best practices
Reviews medical reports in preparation for claims settlement evaluation
Other Projects and Responsibilities
May serve on a committee or project as appropriate
May participate in one or more basic or occasionally moderately complex special assignments
Job Qualifications
Bachelors degree in related field preferred or equivalent experience plus two years experience delivering outstanding customer service preferred.
Prior claims or insurance experience preferred
Excellent written and verbal communication skills with a passion for helping others.
Strong organizational and computer skills.
Persistence and the ability to work through and solve problems.
Bilingual candidates are strongly encouraged to apply
Has and maintains all appropriate licenses and registrations for the role per state requirements
We Offer:
- Learning & growth opportunities
- Leadership teams that are communicative and compassionate
- Impactful work by serving customers and the community in times of need
- Potential for flexible work arrangements
- A culture in which you dress for your day
- Recognition and advancement opportunities
- Paid Time Off, 401(k) and pension
- Medical, Dental, and Vision coverage
- You can view all Allstate benefits @ https://allstategoodlife.com
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Company
- Website
- https://www.allstate.com/
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