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Part Time Retail Service Specialist

Employer
AAA Automobile Club of Southern California
Location
Anaheim, California
Salary
Not Specified
Closing date
Nov 21, 2019

View more

Category
Operations
Job Type
Not Specified
Career Level
Not Specified

Job Details

The Automobile Club of Southern California is seeking sales and service-minded individuals looking to expand their career at one of our local branch offices. AAA is a financially strong organization providing legendary service to our members on the road, on vacation, protecting their cars and homes, and exceeding their service expectations with every interaction.

We are looking for someone who will thrive in a sales and service environment. This position will primarily be: processing DMV registrations, taking passport photos, distributing maps and tour books, and other services for members. We'll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You'll also have the opportunity to advance with skill based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).

Our branch hours of operation are Monday through Friday 9AM - 5PM and Saturday 8AM - 4PM. We are closed on Sundays and most holidays.

**This is a part time, benefited position at 30 hours per week**


Qualifications

  • Experience in retail sales, banking or similar customer service/sales environment 
  • Proven ability to exceed assigned sales or service quality goals

  • Experience with Microsoft Office basics

  • Ability to travel for training programs at a remote location

  • Ability to obtain the California Notary public license

  • A high school diploma or GED

  •  Successful completion of background check and drug screening

    Benefits:
  • Paid time off including holidays, vacations and sick days
  • Excellent benefits including 401K and pension plan.
  • Access to AAA University training programs for career advancement

     

     

    The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation.  We have over 15,000 employees in 21 states helping over 16 million members.  With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

     

    'Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.'

    AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.


To apply for this position please CLICK HERE

Company

AAA- updatedFor more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It’s our mission to provide our growing membership with the legendary service we’re famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry.

The American Automobile Association (AAA) represents a federation of motor clubs throughout the U.S. providing services to over 50 million AAA members. With over 17 million members, our club is the largest in the AAA federation and we operate in 21 states within nine geographic regions in North America.

Our club is located in the following regions:

  • Southern California Region
  • Hawai`i Region
  • Texas Region
  • New Mexico Region
  • Alabama Region
  • Missouri Region - Missouri, Arkansas, Mississippi, Louisiana, and sections of Kansas, Illinois, and Indiana.
  • East Central Region - Sections of Pennsylvania, Ohio, Kentucky, West Virginia, and New York.
  • Northern New England Region  - Maine, New Hampshire, and Vermont.
  • Tidewater Virginia Region - Southeastern Virginia.

Our branch network and call centers provide localized service in neighborhoods across the country; as a result, we offer a multitude of job locations that are close to many employees’ homes. As a strong and growing organization, we are always looking for professionals who are committed to providing legendary service to our members. Because of the broad nature of the services we provide, employees have opportunities to grow in their careers in a multitude of areas, including::

  • Personal insurance lines including auto, home, and life
  • Legendary 24-hour Roadside Assistance
  • A full-service travel agency, complete with exclusive AAA Member Vacations with discounts on tour and cruise vacations, as well as auto-travel planning
  • Financial products and services
  • AAA Discounts & Rewards programs
  • Automotive products, including car buying, AAA Approved Auto Repair, and Teen Driving School
  • Highway and transportation programs
  • Legislative advocacy
  • Digital products (website, social media, and mobile apps)

Our mission is creating members for life by exceeding our members’ expectations through valuable products and legendary service. We are united by this common mission of helping our members.

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