Large insurance carrier located in OKC is in need of 3 Call Center reps for approximately 3 months to assist curing peak season.

• Responsible and accountable for registering accurate information on the internal systemg.:
  • Claimant registration
  • Document caller information
  • Update individual claim files

• Crawford Class Action Liaisong.:
  • Assist clients with the completion of forms
  • Answer and expeditiously resolve inquiries
  • Establish a professional relationship

Close calls proficiently

• Administrative duties g.:
  • Completion of manual report for every call
• Comply with the Claims Centers confidentiality protocols. E.g.:
  • Release of information or communications with the public
  • Claimant confidentiality

Excellent bilingual/multilingual verbal and written communication skills;

Excellent organizational skills;

Ability to demonstrate empathy, maintain control and handle stress effectively;

Strong PC and typing skills including the ability to type at least 40 wpm with 100% accuracy;

Team Player. Interaction with departmental staff for the purpose of administration. Frequent contact with claimants. Completes work under general supervision. Ability to make accurate decisions quickly.

HS Diploma

Client service representative training an asset

High School Diploma required

Client service representative training an asset

At least one year of call center experience

100 NE 5th St, OK0003

Must be able to work any shift, we are open 7 days a week. We are open M-F 7:00am-8: 00 am Saturday 8am-6:00pm Sunday 9am-6:00pm We are not your typical call center and have a very fun environment!

$15.00/Hour

September 2019 to 12/16/2019