The Consultant should be able to communicate compelling diagnostics, appropriate solution capabilities and offer expert advice on how to best implement client business process changes with a goal of effecting win/win expansions and new business. Supports Broadspire’s Consultative Analytics team in improving client outcomes and strengthening client relationships. Focus within the Disability & Leave of Absence products.

• Manages multiple strategic projects to drive value for BSI and clients while efficiently managing investment of resources.
• Leads strategic analytical engagements with clients in partnership with Account Executives. May delegate tasks to other members of the
• Analytics Department related to these accounts.
• Performs complex client/prospect-specific claim program health assessments for the risk management, operations, and CFO levels.
• Surfaces cost mitigation opportunities and develops action plans with detailed solutions.
• Works with Account Executives and Sales Executives to build client-specific strategies that will lead to measurable success and build long-term preference with the buyer.
• Designs new and differentiated solutions we can offer to our clients, tests solutions/programs for benefits, and develops material to explain and promote solutions.
• Identifies new diagnostics and the tools to display those diagnostics
• Develops efficiencies, automation, and new tools.
• Understands how to effectively manage a complex audience including leveraging sponsors and managing around anti-sponsors
• Upholds the Crawford Code of Conduct.

• Bachelors degree in Liberal Arts, Science, Math, Economics, Finance, Business, Risk Management or related field. Education in both quantitative and qualitative areas, preferred.
  
• A minimum of 6 years of experience in Business Consulting / Disability & Leave of Absence Operational Role.
• Experience in doing statistical analysis and presenting the analysis to a Disability/Leave of Absence audience.
• Experience in creating cost saving initiatives.
• Mastery of MS Excel
• Expertise within Disability & Leave of Absence Programs
• Familiarity with MS Access or other database programs
• Capable of quickly learning new tools as needed and training others in the use of those tools
• Project Management experience
• Understanding of relational database design theory and agile development
• Understanding of statistics, particularly as it is applied to claim population analysis
• Focused on solutions: employee is aware of roadblocks, but is continually applying creativity and a comprehensive approach to overcome road blocks.
• Entrepreneurial work ethic: focused on building a new practice versus clocking in/out.
• Highly organized thinking, writing and presenting so that key points are delivered powerfully and clearly to the right audience
• Ability to think critically about problems to create appropriate solutions
• Capable of making arguments to unknown audiences (such as a decision maker that is not at a meeting, but might view material or receive a second hand presentation from another party.)
• Ability to articulate complex concepts simply for a non-technical audience
• Willingness to travel 2-5 nights per Quarter.

Think all TPAs are the same? Think again. With Broadspire, our leading global third-party administrator (TPA), Crawford & Company is the consultative outsourcing partner that adapts to businesses’ needs and challenges at any point of the claims processing journey. We offer casualty claim and medical management services to assist large organizations in achieving their unique goals, increasing employee productivity and reducing the cost of risk through professional expertise, technology and data analytics.

As part of the One Crawford family, Broadspire brings together the best and brightest people in the industry to deliver smart, thoughtful solutions to our clients, and we are guided by our collective value system: RESTORE.

At Crawford, we:

• Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
• Are Empowered to advance the company mission and take ownership of our individual career progression.
• Promote Sustainability through a corporate culture in which employees are good stewards of their communities.
• Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
• Are One Crawford, embracing a global mindset that’s inclusive, agile, mission-focused, and customer-focused.
• Give Recognition, participating in an environment where people are rewarded for jobs well done.
• Embody an Entrepreneurial Spirit, sharing a passion to succeed, innovate, and outpace our competitors.

We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at www.crawfordandcompany.com.

In addition to a competitive salary, Crawford offers you:

• Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries
• On-going training opportunities through every stage of your career
• Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.