Implementation Specialist - Benefit Technology

About the Role
The Implementation Specialist will play a critical role with ensuring successful transition from sale to onboarding new accounts with this benefit administration and technology platform. You will be the glue that holds the process together when new clients seek guidance on everything from soup to nuts between signing on the dotted line with a new contract and integrating into the system.

Duties & Responsibilities

• Provide ongoing communication between internal team members and external stakeholders and decision makers at the client
• Create strategic plan with leadership and the sales team to outline necessary steps in implementation process
• Work with team to create efficient and streamlined outline of necessary steps with configuration, employee education, and ongoing support with all tools and services
• Manage timelines and ensure deadlines are met along the way
• Occasionally participate in sales process to provide support to closing new business opportunities

Skills & Experience

• 5-7 years of client interaction with benefits technology, preferably with previous project management or implementation experience
• Strong understanding of employee benefits, Human Resources, and ACA reporting requirements

Compensation & Perks

• $75-90,000 + bonus
• Could consider remote/work-from-home situation