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Community Manager

Employer
Crawford & Company
Location
Norcross, Georgia
Salary
Not Specified
Closing date
Nov 5, 2019

View more

Category
Executive / Management
Job Type
Not Specified
Career Level
Not Specified

Job Details

Excellence In Everything We Touch

CRAW - iCIMS - CCS-V2

Position Summary

This position is responsible for collaborating with customer, resource, marketing and operations team members to build community recruitment and engagement programs that enhance the overall health of the catastrophe adjuster community. Communicate with adjusters, learn from their experiences, and synthesize quantitative and qualitative information to drive management process improvements to build best practices. Execute strategic initiatives designed to engage and retain the best catastrophe adjusters.

Responsibilities

  • Execute strategic initiatives to engage and retain high quality adjusters
  • Manage, develop, and scale adjuster community
  • Analyze supply and demand for adjusters to develop and implement variable compensation models designed to increase profitability
  • Engage adjuster community members via routine communications (i.e. newsletters)
  • Develop incentives through performance score cards and loyalty programs
Requirements

  • Four year college (Bachelor’s Degree)
  • 2-4 years of work experience that includes prioritizing multiple tasks, leading projects and strong working knowledge of either, performance management, business analysis, recruiting, or onboarding
  • Ability to organize own work and work of others.
  • Advanced problem-solving skills and analytical ability to make decisions based on standard policies and procedures.
  • Good oral and written communication skills.
  • Proactive in identifying new opportunities to improve business
  • Ability to work independently and as part of a team.
  • Working knowledge of office automation tools for word processing, spreadsheets, databases and multiple software programs. Microsoft Office application knowledge preferred
About Us

People taking care of people. It’s that simple. At Crawford & Company, we treat our clients’ policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first.

We are guided by our collective value system: RESTORE.

At Crawford, we:

  • Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
  • Are Empowered to advance the company mission and take ownership of our individual career progression.
  • Promote Sustainability through a corporate culture in which employees are good stewards of their communities.
  • Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
  • Are One Crawford, embracing a global mindset that’s inclusive, agile, mission-focused, and customer-focused.
  • Give Recognition, participating in an environment where people are rewarded for jobs well done.
  • Embody an Entrepreneurial Spirit, sharing a passion to succeed, innovate, and outpace our competitors.

We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at www.crawfordandcompany.com.

In addition to a competitive salary, Crawford offers you:

  • Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries
  • On-going training opportunities through every stage of your career
  • Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Company

Welcome to Crawford & Company®. As the world’s largest publicly listed independent provider of claims management solutions, our focus is to help people and businesses quickly recover from losses. Our claims management solutions speed recovery time so that clients can resume their lives and work with as little disruption as possible. From large-scale catastrophic losses to short-term workers compensation claims, we offer total solutions that begin with first notice of loss and end with positive, measurable outcomes. The road to recovery begins with Crawford.

With 700 offices in 70 countries and more than 9,000 employees worldwide, Crawford careers span countless fields and disciplines. We offer compelling opportunities that make a difference in the lives of our clients. 

Company info
Website
Telephone
404.300.1000
Location
1001 Summit Blvd
Atlanta
GA
30319
US

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