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Solutions Architect - Microfocus Solution Business Manager (SBM)

Employer
AAA Automobile Club of Southern California
Location
Costa Mesa, California
Salary
Not Specified
Closing date
Dec 11, 2019

View more

Category
IT
Job Type
Not Specified
Career Level
Not Specified

Job Details

The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation.  We have over 15,000 employees in 21 states helping over 16 million members.  With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

 About you:
  • Create, maintain, review and update Micro Focus Solution Business Manager controls
    • Develop and prepare Workflows for Change Management use by IS and automation workflows used by club business users.
  • Develop and manage Data Center Services (DCS) projects utilizing Clarizen, MS project and MS office software. 
  • Represent DCS on Information System (IS) projects and primary team member for DCS software upgrades and replacement projects.
  • Additional responsibilities are to create, maintain, review and workload and Data Center automation products for use by IS and data center teams.
    • Products include and are not limited to BMC Control-M Suite, CA OPSMVS, InfoGix
    • Support existing Source Code management tools (Team Foundation Server and ISPW) for usage by IS staff
  • Perform a leadership role in the design and administration of automation solutions.
  • Support automation solutions in two data centers and multiple call center locations.
  • Provide 24x7x365 coordination of tool usage with Network Operation Center and Production Control Work with IS teams to ensure compliance with ACE policy and standards.
  • As needed code programs for automation solutions in PowerShell, and C# or similar languages.
  • Create, validate and/or update Operations Documentation and recovery instructions.
  • Share in 24x7 on-call responsibilities, maintaining the availability and performance of production batch processing as well as production control processes.
  • Perform complex second level troubleshooting of operations incidents with batch job processing (mainframe and distributed), Job Scheduling, Enterprise Backup and Change Management processes and environments.
  • Analyze production control business processes, workflows and tools to identify opportunities to improve efficiency and effectiveness of the Data Center Services organization and makes recommendations to management.


Qualifications

  • Business degree in computer science, computer operations, or data processing preferred or 7 years equivalent work experience.
  • 5+ years' experience in integrated systems support or job and data recovery functions for a complex, large, multi-platform data center.
  • 5+ years' experience working on Workflow solutions managing mainframe and distributed environments.
  • Ability to program in PowerShell, and C# or similar scripting languages.
  • Web development preferred, but not required.

'Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.'

 

AAA is an Equal Opportunity Employer

 


To apply for this position please CLICK HERE

Company

AAA- updatedFor more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It’s our mission to provide our growing membership with the legendary service we’re famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry.

The American Automobile Association (AAA) represents a federation of motor clubs throughout the U.S. providing services to over 50 million AAA members. With over 17 million members, our club is the largest in the AAA federation and we operate in 21 states within nine geographic regions in North America.

Our club is located in the following regions:

  • Southern California Region
  • Hawai`i Region
  • Texas Region
  • New Mexico Region
  • Alabama Region
  • Missouri Region - Missouri, Arkansas, Mississippi, Louisiana, and sections of Kansas, Illinois, and Indiana.
  • East Central Region - Sections of Pennsylvania, Ohio, Kentucky, West Virginia, and New York.
  • Northern New England Region  - Maine, New Hampshire, and Vermont.
  • Tidewater Virginia Region - Southeastern Virginia.

Our branch network and call centers provide localized service in neighborhoods across the country; as a result, we offer a multitude of job locations that are close to many employees’ homes. As a strong and growing organization, we are always looking for professionals who are committed to providing legendary service to our members. Because of the broad nature of the services we provide, employees have opportunities to grow in their careers in a multitude of areas, including::

  • Personal insurance lines including auto, home, and life
  • Legendary 24-hour Roadside Assistance
  • A full-service travel agency, complete with exclusive AAA Member Vacations with discounts on tour and cruise vacations, as well as auto-travel planning
  • Financial products and services
  • AAA Discounts & Rewards programs
  • Automotive products, including car buying, AAA Approved Auto Repair, and Teen Driving School
  • Highway and transportation programs
  • Legislative advocacy
  • Digital products (website, social media, and mobile apps)

Our mission is creating members for life by exceeding our members’ expectations through valuable products and legendary service. We are united by this common mission of helping our members.

Company info
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