Corporate Store Appraiser provides claims service and technical expertise regarding physical damage auto, property and heavy equipment/specialty equipment losses. This includes appraising, evaluating and finalizing assignments in accordance with client guidelines, contracts, and current insurance laws and regulations, as well as managing client relationships to drive market share growth.

Ess

Primary responsibilities include, but are not limited to the following:

• Communication Proficiency, both written and verbal
• Ability to operate a motor vehicle for up to 8 hours daily, repeatedly entering and exiting the vehicle
• Ability to plan and navigate daily routes efficiently, while observing all motor vehicle laws
• Ability to visually and manually inspect all angles of interior and exterior of vehicle or machinery
• Technical Capacity to operate basic office machinery
• Ability to self-motivate
• Advanced Organization Skills/ Time Management skills
• Advanced Problem Solving/Analytical skills
• Ability to act with discretion

Regular Attendance is an essential function of this position

• Performs appraisals, identifies pre-determined damages, prepares and submits appraisals indicating costs for the parts, materials and labor necessary to restore vehicles to their pre-damaged condition
• Provides claims professionals with advice on vehicle repair. Able to identify loss related damages and unrelated prior damage
• Evaluates damages, completes appraisals and makes recommendations on total losses
• Completes Direct Repair Program re-inspections, supplements as warranted to verify damage or confirm repairs are completed
• Documents vehicular, specialty equipment, and property damages to determine reparability
• Applies knowledge of local laws, parts distribution, sublet repair vendors, and trade relationships to assist in maintaining cost control while providing a positive PDA image
• Evaluates, total losses and completes necessary documentation. May be responsible for moving salvage and securing titles and other transfer of ownership documents
• Manages client relationships while developing growth and new client base. May be involved in sales, negotiating, and contracting of new clients
• Markets PDA to potential service vendors by calling on body shops, auto dealerships, Third Party Administrators, Insurance Companies, and investigators, establishing relationships and promoting the PDA brand
• Monitors market share performance and makes strategic adjustments to ensure retention is maintained and growth is experienced.
• Review of company metrics while providing analytical resolutions to performance of the area aligned to company goals
• Establishes strong relationships to maintain client satisfaction levels.
• Serves as client liaison and provides one-stop service for the location
• May assist in the training of staff and evaluation of staff, independent and Direct Repair Program shops
• Travel between 75% and 85% is required daily
• Perform other duties as assigned