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Workers' Compensation Hearing Representative

Employer
Travelers Insurance
Location
Glendale, California
Salary
Not Specified
Closing date
Nov 22, 2019

View more

Category
Claims
Job Type
Not Specified
Career Level
Not Specified

Job Details

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
This position is responsible for representing the interests of the clients in the litigation of disputed Workers Compensation claims. Provides client services as part of a legal team. Independently provides aggressive case handling with a resolution focus. Remains current on related legal and regulatory governances and changes. This job does not manage others This job works under General Supervision: Incumbent independently performs a variety of duties, including potentially complex duties within established policy guidelines; responsible for a defined set of assignments (e.g. assigned customers, claims or other specified set of responsibilities); is expected to set priorities and meet specific goals and objectives of the function or unit. (Typically pertains to advanced/operational, senior professional, unit supervisor)

Primary Job Duties & Responsibilities
Independently handles a full to moderate caseload with low to moderate level of severity and complexity from case inception through trial/resolution with limited support. Handles hearings, court events, and other appointments independently as jurisdictionally appropriate. Works under the guidance of an assigned attorney in litigating files. Conducts legal research as necessary. Independently drafts pleadings, motions, briefs, discovery and other file documents. Understands customers' business goals and assists in meeting those goals. Actively seeks opportunities and participates in special projects and on committees. Interprets and analyzes medical reports or bills/invoices and provides disability ratings and/or other Official Medical Fee Schedules where jurisdictionally applicable. Provides recommendations and case analysis to business partners and clients on appropriate file handling strategy. Integrates legal support staff into case handling process when appropriate. Builds and maintains superior internal and external client relationships. Completes all required administrative tasks including time reporting, closed cases, and other reports appropriate to performance of job duties. Effectively makes use of technology and automation in the practice of law. Adheres to all standards of excellence in file management. Meets annual billable hour expectations. Mentors and trains less experienced staff where warranted. Perform other duties as assigned.

Minimum Qualifications
A minimum of 10 years of workers compensation claim or legal experience; or Hearing Representative experience with strong litigation focus; or Juris doctorate.

Education, Work Experience & Knowledge
Bachelor's Degree or law degree preferred. Legal Studies degree strongly preferred. Strong understanding of jurisdiction's Workers Compensation law and litigation procedures. High proficiency in using legal research software (e.g. Westlaw, Pacer), Microsoft Office and PDF Software.

Job Specific & Technical Skills & Competencies
Strong and persuasive legal writing and oral advocacy skills. Strong organizational skills Exhibits Business Integrity. Strong evaluation and negotiation skills. Demonstrated ability to work independently and also effectively with others in a team environment. Ability to analyze legal issues with minimal supervision. Ability to clearly and succinctly articulate position. Ability to effectively understand and utilize technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology, MA, Claim Platform and other law office management programs. Ability to analyze legal issues with minimal supervision. Appreciation for and commitment to delivery of high quality legal work. Demonstrates knowledge of the various jurisdictional rules for Workers Compensation law and litigation procedures. Demonstrates creative problem solving and analytical skills.

Environmental/Work Schedules/Other
Exposure to Excess Noise - N/A or Never Exposure to Dirt, Dust, Fumes, Smoke, Gases, or Other Irritating Substance - N/A or Never Exposure to Variable Weather Conditions - N/A or Never Operate or work around moving machinery - N/A or Never Weekend work hours - Occasionally Overnight work hours - N/A or Never Holiday work hours (Federal and religious) - Occasionally Travel - Occasionally Workers Compensation Legal Specialists are required to meet annual billable hour's expectations set by business unit. - Continuously

Physical Requirements
Operates standard office equipment - Continuously Sitting (Can stand at will) - Frequently Standing - Occasionally Climbing unprotected heights (ladder, rooftop, stairs, loading dock - N/A or Never Use of Keyboards, Sporadic 10-Key - Occasionally Working in a confined or restricted area - N/A or Never Driving - Occasionally Lifting items up to (21 - 35 lbs.) - Occasionally

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.

Company

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WHO WE ARE

Imagine a Career With Purpose.

For more than 160 years Travelers has earned a reputation as a leader in personal, business and specialty insurance because we take care of our customers. When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger.


LIFE AT TRAVELERS

Imagine Playing a Role in Something Bigger.

A career at Travelers means being part of a team comprised of 30,000 + talented and passionate people that’s evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.


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