Sr Inside RC Consultant (virtual)
- Employer
- Travelers Insurance
- Location
- Hartford, Connecticut
- Salary
- Not Specified
- Closing date
- Dec 2, 2019
View more
- Category
- Operations, Sales
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
The primary role of the Sr. Inside Risk Control Consultant is to conduct surveys and research on written and prospective business leveraging internal and external information. Evaluate complex accounts and facilitate problem solving and skill development with other Inside Risk Control Consultants. Help customers by positioning the Risk Control portal and self-help resources when possible. Provide findings from the research survey processes that support effective underwriting through risk understanding and class fit. Collaborate with business partners and underwriters to optimize the use of our field RC staff. Assist the Field Director as needed with design and implementation of Inside Desk business strategy. This role reports to a Field Director. This job does not manage others.
Partnering and having joint ownership with business partners to select, retain, and grow a profitable book of business. Building and maintaining a collaborative relationship with underwriters in offices across the country. Timely response to requests for information and phone surveys in support of faster business decisions Writing concise reports that communicate basic risk characteristics and an overview of key operations and exposures Discovering and evaluating customer needs through the survey process or loss trends Staying current with technical subject matters, regulatory environment, and emerging issues. Creating a valued customer experience through each customer engagement Coaching and mentoring of other Inside Risk Control Consultants Take a lead role in designing and implementing strategies that encourage customers to access Risk Control's self-help resources Assist Field Director in managing relationship with business partners and bringing attention to opportunities for improvement. Other duties as assigned
Insurance industry acumen preferred
Technical aptitude, detail oriented Research skills; technical, data, and social media Superior communication skills, phone, written, verbal and listening Ability to quickly establish credibility and rapport with a client Experience working in a collaborative environment Critical thinking skills Proven work ethic Influencing skills Coaching / Mentoring of others
Undergraduate degree in environmental health and safety, construction management, basic sciences or related technical fields required Eight years of experience in risk control or safety related positions in industries including but not limited to construction, manufacturing, or military required Valid driver's license required Must have or be able to attain appropriate certification to meet specific state requirements where applicable.
Travelers is an equal opportunity employer.
Company
WHO WE ARE
Imagine a Career With Purpose.
For more than 160 years Travelers has earned a reputation as a leader in personal, business and specialty insurance because we take care of our customers. When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger.
LIFE AT TRAVELERS
Imagine Playing a Role in Something Bigger.
A career at Travelers means being part of a team comprised of 30,000 + talented and passionate people that’s evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.
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