The Solutions Engineering Manager reports to the Sr. Director and will be supporting the development of tailored solutions to deliver to new and existing global opportunities. The role will support the Sr. Director, Solutions Engineer to work in partnership with Product Leaders, Strategic Workstream Leaders and Operational Leaders to design and build capabilities that can be applied globally to meet client’s needs.

Primary Job Accountabilities/Responsibilities

• Support the design Strategy, Product, Operation Centric. solutions by executing on unique business solutions aligned to the Global Specialty Operations strategic plan.
  • Execute the product delivery of complex solutions supporting product vision and culture. Takes a product development type disciplined approach managing all of three critical elements from concept, to design, to financial modeling, journey mapping, partner selection, testing, evaluation, and roll out.
  • Leads the team assigned to complete the initiative assigned and manages the process through to completion
  • Supporting the Operations Management Team in creating the Blueprint that will serve as the foundation of the solution
  • Provide subject matter expertise in support of cross functional teams
  • Partners with Product Development and Compliance to ensure we operate within regulatory guidelines and internal policy.
  • Has Business Acumen and understanding of Global Specialty Operations capabilities, products, and systems
• Develops and cultivates a strong working relationship with other functional areas within the company. Understand their goals and objectives while balancing the priorities of all parties involved in order to meet the business objectives. Ensures there is good communication and coordination with other functional units.
• Assists with the roll out of the solution to the appropriate markets as directed by strategy, product or capability. Establishes and maintains the working rapport necessary to develop cooperation and effectively integrate area services into the company’s overall business-related system
• Supports the communication of business solution design to create unique value for our products, clients and businesses for global application.
• Participates on committees and in programs that are identified as significant opportunities for the business.
• Partners with key stakeholders to integrate services into the company’s overall business-related system.
• Responsibility for ensure the completion of relevant business models which reflect the potential of the solution and the associated cost. Responsible for proving that the solution can deliver the expected financial result

Basic Qualifications Required - Experience, Skills, and Knowledge:

• Bachelor’s degree or Technical Degree
• 3 years' experience in any one of these areas: project management, product development, data analytics, business analysis or management information systems.

Preferred experience, skills and knowledge:

• 2 years Global Specialty Operations experience