While working under minimal supervision the Team Lead will work directly with the material supervisor will inspect, refurbish, test, troubleshoot and program electronic equipment. Attention to detail and mechanical aptitude is required while working on complex projects and assisting less experienced peers. Highly-skilled with moderate level of proficiency.

Work Schedule: Friday, Saturday and Sunday, 6:00 am to 6:30 pm.

Primary Job Responsibilities

• Assist Engineering Department with troubleshooting, software flashing support, and new product introductions
• Serves as a resource to others in the resolution of complex problems and issues
• Assists as Subject Matter Expert for internal and external clients
• Conducts standup meetings and Tech Talks in supervisor’s absence.
• Validates and evaluates new & tech damage product from line
• Validates, provides feedback and enters line reworks into excel database
• Validates & signs off on all UR/BER from line
• Assists in evaluation and generation of material escalations
• Assists in generation of Engineering change requests for process and documentation changes
• Assists and completes submission of help desk tickets for associates requiring login issues, equipment issues, etc.
• Conduct training, mentoring, and coaching of associates in job related functions and recommends to supervisor associate training opportunities
• Monitors work flow and work in process in line and allocates resources accordingly keeping supervisor up to date
• Conduct root cause failure analysis and troubleshooting on suspected defective devices
• Perform electromechanical assembly using hand and electric tools
• Must be able to perform precise component level and board repairs
• Identify and report root cause deficiencies
• Identify and report routine process deficiencies
• Test, repair and troubleshoot devices to isolate root cause
• Perform soldering and desoldering using handheld soldering and hot air equipment
• Work with care and urgency in order to meet production goals
• Participate in continuous improvement and team building activities
• Refer to and follow Standard Operating Procedures to perform the job duties
• MS office, Excel, Word, PowerPoint, and Oracle
• Use a computer to enter data into the company database
• Physically move material as needed
• Perform other duties as assigned

Basic Qualifications:

• 1 year of previous experience working in Light Manufacturing environment and/or 1 year as a Wireless Technician II or Wireless Technician III experience
• Ability to maintain a minimum of 2.0 device per hour when repairing/refurbishing devices and/or performing level II
• 1 year of supervisory/lead experience
• Proficient with use of computer, entering data. Basic MS Office Suite knowledge i.e. Word, Excel
• High School Diploma or GED required

Other requirements:

• Strong attention to detail
• Strong communication and presentation skills
• Ability to handle multiple priorities simultaneously
• Ability to work independently and in a team environment
• Ability to interact effectively and positively with all levels of company personnel

Preferred Qualifications:

• Three years of previous experience working in a manufacturing environment and Supply Chain Logistics
• Associates degree in business, management, or degree in a related field