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Records Technician

Employer
ICW Group
Location
San Diego, California
Salary
Not Specified
Closing date
Nov 7, 2019

View more

Category
Administration / Clerical
Job Type
Not Specified
Career Level
Not Specified

Job Details

We are searching for a diligent Records Technician to join our team. The purpose of this job is to provide office support to the Scan Center and file rooms through records storage and retrieval. This position exists to assist the Corporate Services department with daily departmental functions pertaining to records maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintains electronic file database.

  • Prepares and processes documents for scanning.
  • Indexes documents for electronic file conversions via Enterprise Scan Software.
  • Archives in ECM workspace and/or Work Queue.
  • Performs quality audit checks on records sent to ECM Workspace.

Maintains Scan Center and File Rooms.

  • Prepares and processes documents for filing.
  • Ensures scanning equipment and workstations are working properly, including all technical aspects of equipment.
  • Pulls closed files, record notes on purge reports, and maintains purge lists.
  • Transfer storage boxes from/to department and storage, sometimes picking up 75-100 boxes in one trip.
  • Prepare files to be sent for storage.

Additional administrative tasks.

  • Coordinates pick-up schedule with recycling company as needed for shredding services of expires records.
  • Provides back up to the Corporate Services department as needed.
  • Meet daily job deadlines, productivity standards, and complete production logs accurately.

SUPERVISORY RESPONSIBILITIES

This role does not have supervisory responsibilities.

EDUCATION AND EXPERIENCE

High school diploma or general education degree (GED). Minimum 1 year of experience working in a scan center and/or file room environment.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

KNOWLEDGE AND SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Basic knowledge and ability to use Microsoft Outlook, Word, and Excel. Required to operate personal computer and be efficient in software applications used in department. Will be required to operate basic office equipment (printers, copiers, scanners) and basic hardware tools.

PHYSICAL REQUIREMENTS

Office environment – no specific or unusual physical or environmental demands and employees are regular

COMPETENCIES

This position maps to the Individual Contributor level. Additional competencies required: None.

WORK ENVIRONMENT

This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.

Company

 

ICW Header

 

Headquartered in San Diego, ICW Group is a multi-line insurer that provides coverage solutions to businesses through a network of independent agents and brokers. ICW Group offers three types of insurance—workers' compensation, earthquake and auto insurance. Known for meeting the needs of its policyholders, ICW Group prides itself on providing service that is truly customer-centric. In recent years, ICW Group has earned a reputation for helping policyholders achieve fewer and less costly claims. The company accomplishes this through extensive risk management expertise, highly proactive claims handling, and aggressive fraud monitoring.

At ICW Group, our focus and passion is offering great insurance products, services and experiences. We honor our commitments to our customers, our communities and each other to ensure that you have a better today and a safer tomorrow. With our home office in sunny San Diego, CA and with 10 branches across the U.S., ICW Group has over 40 years of experience in property and casualty insurance. Our passionate and creative team members are the power behind our successful business. 

A strategic investment in innovation today is critical to our success in the future. Our leaders welcome people who are eager to bring the power of innovation, the willingness to try something different or adopt a new approach or technology as we evolve to meet the needs of our customers and agents. Our culture fosters experimentation in models, processes, and products in an effort to move forward and help shape not only ICW Group’s future but the insurance marketplace as a whole. 

ICW Group is committed to the satisfaction of our customers and recognizes that satisfied, contributing Team Members are the foundation of a superior customer experience. With a team of 880, our enterprise is sized just right to provide broad challenging job responsibilities in a more personal environment. An important part of this personal approach to your success is our commitment to health and wellness. We provide a comprehensive program to help you maintain your total health because we believe that being at your personal and professional best is important to you and your family. 

Company info
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