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Premium Auditor

Employer
ICW Group
Location
San Diego, California
Salary
Not Specified
Closing date
Nov 27, 2019

View more

Category
Premium Audit, Accounting
Job Type
Not Specified
Career Level
Not Specified

Job Details

Do you have strong analytical and customer service skills? Do you enjoy accuracy, solving puzzles and working as a team? Then an opportunity as a Premium Auditor / Reviewer is the one for you! The Premium Auditor will analyze field audits submitted by our field reps and conduct voluntary audits to determine the actual exposures and premium to be charged for policy coverages.

Our Premium Auditor is located in our San Diego main office and will work with our nationwide field reps.

ABOUT YOUR JOB

  • Conduct timely and accurate premium audit reviews.
  • Conduct voluntary audits from information submitted by our customers
  • Resolve minor audit disputes
  • Work with billing teammates to ensure quality billing results
  • Correspond with Insureds/Agents/Company personnel
  • Research classifications and operations to ensure accurate billings
  • Make recommendations for policy changes or corrections
  • Collaborate and correspond with our field reps, other reviewers, underwriters and agents
  • Handle incoming phone inquiries
  • Monitor the audit review queue and alert management to any potential backlogs
  • Clarify voluntary and physical audits by contacting insureds as needed
  • Communicate with NCCI/WCIRB regarding classification and technical issues

EDUCATION AND EXPERIENCE

Bachelor’s degree (B.A.) from four-year college or university; or equivalent combination of education and experience. At least one year of experience working as a Field Premium Auditor or Audit Reviewer. APA, CIPA and CPCU desirable, but not required. Must have good working knowledge of Workers’ Compensation Insurance. Must be aware of and understand a variety of payroll and accounting systems, and the differences in Workers’ Compensation jurisdictions. Ability to read, analyze and interpret technical journals, financial reports or legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to effectively present information to management and public groups. Ability to calculate and apply concepts of basic algebra and geometry. Ability to define problems, collect data, establish facts and draw valid conclusions. Clear and concise business writing skills. Competent in use of Microsoft Excel and Word.

Company

 

ICW Header

 

Headquartered in San Diego, ICW Group is a multi-line insurer that provides coverage solutions to businesses through a network of independent agents and brokers. ICW Group offers three types of insurance—workers' compensation, earthquake and auto insurance. Known for meeting the needs of its policyholders, ICW Group prides itself on providing service that is truly customer-centric. In recent years, ICW Group has earned a reputation for helping policyholders achieve fewer and less costly claims. The company accomplishes this through extensive risk management expertise, highly proactive claims handling, and aggressive fraud monitoring.

At ICW Group, our focus and passion is offering great insurance products, services and experiences. We honor our commitments to our customers, our communities and each other to ensure that you have a better today and a safer tomorrow. With our home office in sunny San Diego, CA and with 10 branches across the U.S., ICW Group has over 40 years of experience in property and casualty insurance. Our passionate and creative team members are the power behind our successful business. 

A strategic investment in innovation today is critical to our success in the future. Our leaders welcome people who are eager to bring the power of innovation, the willingness to try something different or adopt a new approach or technology as we evolve to meet the needs of our customers and agents. Our culture fosters experimentation in models, processes, and products in an effort to move forward and help shape not only ICW Group’s future but the insurance marketplace as a whole. 

ICW Group is committed to the satisfaction of our customers and recognizes that satisfied, contributing Team Members are the foundation of a superior customer experience. With a team of 880, our enterprise is sized just right to provide broad challenging job responsibilities in a more personal environment. An important part of this personal approach to your success is our commitment to health and wellness. We provide a comprehensive program to help you maintain your total health because we believe that being at your personal and professional best is important to you and your family. 

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