Client Relations
- Employer
- Assurant
- Location
- Bothell, Washington State
- Salary
- Not Specified
- Closing date
- Nov 17, 2019
View more
- Category
- Customer Service
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
IQ Data International, DBA Assurant Recovery Solutions is a wholly owned subsidiary of Assurant, a Fortune 300 company and a member of the S&P 500. We are an established leader in the Asset Recovery Industry where we service property managers across the U.S. exclusively.
Responsibilities;
In this role, you will be the primary point of contact for resolving our client's issues with their listings.
- Answering Inbound calls from our clients
- Making outbound calls regarding client files
- Receiving and responding to emails from our clients as well as internal customers
- Working through requests from our Compliance, Legal, Collections, and Sales teams to resolve consumer and client concerns
- Establishing good rapport and relationships with our clients through pro-active and prompt communication
Qualifications:
- Must be able to type of 40 wpm.
- Able to conduct professional communication with clients, via e-mail and phone when necessary.
- Complete written client requests, account updates/data entry updates, efficiently and accurately.
- Ability to multi-task within several programs while maintaining accuracy
Company
At Assurant, we protect, connect and support major consumer purchases ... like homes, cars, appliances, and phones ... in partnership with industry-leading brands.
The brands people trust ... trust Assurant.
We help our clients connect and protect over 300 million consumers around the world.
We have 125 years of experience, 14,000 employees and operate in 21 countries.
Our unwavering purpose
We protect what matters most.
Our uncompromising values
Common sense, common decency, uncommon thinking and uncommon results guide the way we support our customers and work with each other. guide the way we support our customers and work with one another.
COMMON SENSE
We seek simple, straightforward solutions that keep life running smoothly for the clients and consumers we serve.
COMMON DECENCY
We act with integrity. We treat others with respect, courtesy, and kindness. We’re honest, transparent and committed to doing the right thing.
UNCOMMON THINKING
We're never satisfied with the status quo. We seek diverse perspectives and thrive on challenge. We believe there's always a way to build upon our successes.
COMMON RESULTS
We focus on actionable solutions that deliver measurable results. We approach each challenge with a sense of urgency, striving to exceed every expectation.
- Website
- https://jobs.assurant.com/
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