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Property Desk Adjuster

Employer
Custard Insurance Adjusters
Location
Phoenix, AZ
Salary
Not Specified
Closing date
Oct 28, 2019

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Category
Claims
Job Type
Full Time
Career Level
Experienced (Non-Manager)

Job Details

Custard Insurance Adjusters, Inc.

Mission Statement:

Custard Insurance Adjusters' mission is to provide its clients with the highest quality of claim service available in the industry. We are recognized as a premier company, continuing to increase our role as a national leader in the claims service field. Our commitment to this mission is evident as we strive to:

Provide consistently superior products and services throughout CIA's network of branch locations in the United States.

Maintain a strong sense of urgency in responding to the needs of our clients.

Provide customized services, when needed, to satisfy the individual requirements of our clients.

Provide a fair and competitive price for the products and services offered.

Establish and maintain a partnership with our clients for long-term relationships.

Continue to place emphasis on excellence at all levels of our organization and increase our role as a national leader in the claim service field.

What we are looking for:

Property Desk Adjuster

Phoenix, AZ

Summary of Authority and Responsibility

Responsible for assignment of daily claims, reviewing files to be sure they meet expectations and assisting field personnel. Handle direct inside (desk) adjusting on property claims as necessary.

Supervision

Reports to the Unit Property Manager

Minimum Requirements

College bachelor's degree or equivalent preferred; 8 years prior field property adjusting experience required; valid driver's license and reliable transportation required, demonstrated oral and written communication, problem analysis, planning and organizational skills required. In addition, has demonstrated management, training and marketing ability. Ability to become licensed in required states. Ability to work in a team environment.

Location and Equipment

Inside environment. Must be able to drive an automobile and travel to and from the office.

Contact with Others

Inside contact with branch and regional managers, adjusters and clerical workers.

Contact via phone /email with clients, policyholders,claimants, trades persons and attorneys.

Duties and Responsibilities:

  • Monitor incoming assignments as needed for direct handling and/or, with assistance of field, assign incoming claims to appropriate branches and adjusters.
  • Establish contact with policyholders and clients as needed and initiate adjustment, utilizing field staff with task assignments.
  • Evaluate coverage and policy requirements and perform estimates for adjustment of claims.
  • Utilize information from field and generate reports to clients as required by client instructions.
  • Review PSM files in accordance with client-specific or company guidelines and assist other reviewers with adherence to the same guidelines as needed.
  • Review open and closed files to ensure quality control and identify training needs.
  • Handle client complaints and perform general troubleshooting.
  • Lend technical adjusting support to regional staff when appropriate.
  • Perform any other tasks as assigned by immediate supervisor and assist with training other reviewers.

As with all positions, this function will be performed by a qualified person. No form of improper discrimination will be used in evaluating applicants for this position.

For more information about Custard Insurance Adjusters please visit our website at www.custard.com

Company

At Custard, our values are non-negotiable, especially the level of service we provide to our client partners. We pride ourselves on maintaining the culture of a family owned-business, which values the individual themselves and not simply the work they perform. This concept also extends to all of our client partners which promotes honesty, appreciation, kindness and respect in all employee and client partner interactions. We recognize that our most invaluable assets are our employees. Our team of nationwide employees includes professionals from a variety of disciplines, backgrounds, and cultures. 

Company info
Website
Telephone
7702636800
Location
4875 Avalon Ridge Parkway
Norcross
GA
30071
US

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